Operations Manager

PSR Solutions; Lowestoft; On-site; GBP 60,000; Full time

Job summary

A quality-focused care provider in Suffolk is seeking an Operations Manager to lead care home operations, ensuring high standards of care and regulatory compliance. The ideal candidate will possess strong leadership skills and financial acumen to drive performance and support a positive, values-driven culture. This role offers a competitive salary and various benefits including a monthly car allowance.

Benefits

Monthly Car Allowance

Comprehensive training programmed

Employee Assistance Scheme

Career development opportunities

Qualifications

• Experienced care operations manager.
• Strong leadership, people, and communication skills.
• Financially astute with regulatory and compliance knowledge.

Responsibilities

• Lead and manage care home operations.
• Drive financial performance through budgeting and reporting.
• Ensure compliance with all regulations and manage risks.

Skills

Leadership

Communication

Financial acumen

Regulatory knowledge

Results-driven

Adaptability

Job description

Operations Manager

Suffolk

£60,000 per annum | Monthly Car Allowance | Excellent PRP

An award-winning, reputable care provider requires a talented Operations Manager in Suffolk, to lead their care homes to deliver outstanding care, ensure full regulatory compliance, and achieve strong financial performance. Your leadership, support, and mentoring will drive operational excellence bringing their vision and values to life.

Key Duties and Responsibilities

• Lead and manage care home operations, ensuring effective staffing, training, and a positive, values‑based culture.
• Drive financial performance through budgeting, reporting, and business improvement.
• Ensure compliance with all regulations and manage risks proactively.
• Maintain high standards of care, safety, and resident wellbeing.
• Build strong relationships with residents, families, staff, and stakeholders.
• Monitor KPIs and report performance to senior management.
• Develop and mentor managers to enhance leadership and operational performance.

Skills and Attributes

• Ideally NMC‑registered, though this is not essential
• Experienced care operations manager
• Strong leadership, people, and communication skills
• Financially astute with regulatory and compliance knowledge
• Quality‑focused and results‑driven
• Collaborative, adaptable, and proactive
• Full UK driving licence

Benefits

• Monthly Car Allowance
• Comprehensive training programmed & career development opportunities
• Employee Assistance & Blue Light Card Scheme
• A first class opportunity to join a warm, supportive, and values‑driven team that puts people first – both residents and staff. You'll have the space to grow your skills, make a visible difference, and be part of a workplace where high standards are celebrated every day.

Apply today or get in touch with Shaheena @ PSR Solutions.

PSR Solutions are proud to represent organisations committed to equal opportunities and high-quality care. All applications will be treated with the strictest confidence.