Operations Manager

Elior; Remote; GBP 40,000 - 60,000; Full time

Job summary

A prominent catering company is seeking an experienced manager to oversee national locations, driving profitability and operational excellence. You will be responsible for identifying business opportunities, creating plans and budgets, and ensuring compliance with standards. The ideal candidate has strong group site management experience, knowledge in the B&I catering sector, and demonstrated success in managing hospitality operations. This is a full-time position based in the UK with competitive benefits.

Benefits

FREE On-Site Lunches

Flexible Working

31 days holiday

Company car

Paid Charity Leave

Career progression opportunities

Mental health support and wellbeing benefits

Life assurance and workplace pension schemes

Qualifications

• Proven experience in group site management with turnover circa £3 million.
• Detailed knowledge of B&I catering sector preferred.
• Proven experience in managing fine dining and staff restaurants required.

Responsibilities

• Identify business opportunities and maximize site profitability.
• Produce site business plans and annual budgets.
• Build communication with clients and ensure compliance with policies.
• Manage financial performance, invoicing, and client reporting.

Skills

Group site management experience

Knowledge of B&I catering sector

Commercial knowledge in Hotels & Restaurants

Managing Hospitality (Fine Dining), Café and Staff Restaurants

Job description

Working Environment

Lexington is an award-winning contract caterer that focus on providing great food and service to customers.

To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

Job Description

Field based role responsible for seven national locations for a flagship client for Lexington. These range from London, Ipswich, Birmingham and Northern Ireland as part of a wider group.

In control of circa £5 million per annum turnover across multiple operations including public facing coffee shop, restaurants, hospitality services and vending. Must have experience in cost plus and commercial environments.

• Identify potential business opportunities and involve appropriate departments in conjunction with Operations Managers to maximise profitability of sites
• Produce and agree all site business plans in conjunction with the Directors and Clients.
• Produce annual site budgets and growth strategies in conjunction with Directors, and Clients.
• Build and maintain effective communication network with Clients ensuring quality information is exchanged when appropriate.
• Work with site mangers on a day-to-day basis to increase and maintain profitability by taking actions as and when appropriate.
• Plan and support site marketing ensuring all merchandising is creative, professional and appropriate.
• Recruit, develop, appraise & review managers identifying training and development needs ensuring effectiveness in current role and future development.
• Champion and monitor all Health and Safety, Food Hygiene, EMS and HR procedures.
• Ensure all company and legislative policies and procedures are met, ensuring consistent compliance across all sites.
• Ensures a creative approach is taken to food and service and all site standards exceed Lexington’s and Client’s expectation.
• Manages weekly / monthly financial performance, invoicing and client reporting. Including relevant, accurate financial and operational supporting data.
• Develop and agree with Operations Director effective businesses retention strategies
• Assist Operations Directors with planning and achieving all Company strategic business objectives.
• Assist with and support the sales and new site mobilisation process.

Working Pattern :

40 hours (Mon-Fri) Skills and Experience

In this role :

• Previous experience in in Group site management (turnover circa £3million)
• Detailed knowledge of B&I catering sector.
• Commercial (Hotels & Restaurant) knowledge advantageous.
• Proven experience of managing Hospitality (Fine Dining), Café and Staff Restaurants.

Benefits

FREE On-Site Lunches : Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life :

• Flexible Working : We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Holiday Allowance : Relax & recharge with 31 days holiday

Company car

All travel paid

• Family Leave : Prioritise family commitments with flexible leave options
• Paid Charity Leave : Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect :

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs :

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind :

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme