Operations Manager

Borough of Lambeth; Greater London; On-site; GBP 47,000 - 52,000; Full time

Job summary

A local government council in Greater London is seeking an Operations Manager to support the Leisure Centre Hub Manager in daily operations and ensure excellent customer service. The ideal candidate will have experience in leisure management, strong leadership skills, and the ability to implement effective strategies. This is a full-time role with competitive pay and opportunities for professional development within a diverse and vibrant community, committed to equal opportunities.

Benefits

Career development opportunities

Diversity and inclusion initiatives

Support for Care Leavers

Qualifications

• Experience in leisure management or a related field.
• Strong leadership and interpersonal skills.
• Ability to develop and implement strategies effectively.

Responsibilities

• Support the Leisure Centre Hub Manager in daily operations.
• Ensure first-class service delivery.
• Implement strategies to meet budget requirements.

Skills

Customer service

Strategic planning

Staff management

Job description

Lambeth Civic Centre, 6 Brixton Hill, London,SW2 1EG, United Kingdom and 1 more

Job Description

Operations Manager REF: 2642

PO3: £47,925 pa rising in annual increments to £51,288 pa inc LW.

Permanent and Full Time

About Us:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Active Lambeth is the leisure service run by Lambeth Council and operates from 8 locations across the borough. There are four leisure centres with swimming pools,sports halls, an ice rink,outdoor sports facilities and standalone lifestyle and fitness centres, as well as Family Leisure Zones, Karaoke booths, Climbing Walls and treatment rooms.

Active Lambeth offers a range of activities in its leisure centres and providing excellent customer service is integral to ensuring customers get the most out of the wide range of services on offer, ranging from booking a massage to enjoying karaoke or the multi-sport simulator.

About the Role:

The postholder will support the Leisure Centre Hub Manager in the day to day running of facilities, which will consist of at least one wet site (with pool) and at least one dry site. They will support delivery of the end-to-end customer experience, always ensuring first class service delivery. They will take part in workshops to inform strategic direction, then will implement the strategies to deliver to budget. They will develop their skills on the job of all aspects of the General Manager role.

How to Apply:

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

Advert close date: 11:59pm on 5 January 2026.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .

We actively support applications from Lambeth Care Leavers

Job Info

• Job Identification 2642
• Job Category Leisure and Events
• Posting Date 12/24/2025, 09:00 AM
• Apply Before 01/05/2026, 11:55 PM
• Job Schedule Full time
• Locations 6 Brixton Hill, London, SW2 1EG, GB