Operations Manager

Prestwick Care; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care organization in Glasgow seeks a dedicated leader to support and mentor Registered Managers across care homes. Responsibilities include ensuring compliance with CQC standards, monitoring budgets, and fostering strong relationships with stakeholders. The ideal candidate will possess strong leadership and communication skills, along with deep knowledge of CQC regulations. Join us to drive high-quality care and uphold our commitment to excellent service.

Benefits

Employee Assistance Programme

Professional development opportunities

Company pension and benefits package

Employee discount card for leisure sites

Qualifications

• Strong leadership and communication skills are essential.
• In-depth knowledge of CQC regulations and governance is required.
• Experience with older people, especially those with dementia, is preferred.

Responsibilities

• Drive and maintain the company's CORE values.
• Lead, support, and mentor a team of Registered Managers.
• Ensure compliance with CQC standards and policies.
• Monitor performance, budgets, and quality assurance.
• Build relationships with stakeholders and authorities.

Skills

Leadership skills

Communication skills

Knowledge of CQC regulations

Ability to manage priorities

Job description

Provide leadership, support, and mentoring that will be instrumental in driving the success of the homes and aligning operations with the company vision and values.

Ensure that the care homes within your remit are compliant with regulatory requirements, delivering high-quality care and excellent service to residents.

Ensure Registered Managers work towards achieving financial and business objectives.

Participate in Audit and action planning.

To support the Registered Managers and respective teams to maintain the smooth running of the services.

Key Responsibilities

• Drive, establish and maintain our CORE values throughout the Group
• Lead, support and mentor a team of Registered Managers
• Ensure compliance with CQC standards and company policies
• Monitor performance, occupancy, budgets, and quality assurance
• Drive improvement in care quality, governance, and staff development
• Build strong relationships with external stakeholders and local authorities
• Uphold and promote the companys values and vision

About You

• Strong leadership and communication skills
• In-depth knowledge of CQC regulations and governance
• Experience working with older people, including those with dementia
• Ability to manage competing priorities under pressure

What We Offer

• Employee Assistance Programme
• Opportunities for professional development
• Company Pension And Benefits Package
• Employee discount card for your leisure sites

LNKD1_UKTJ