Operations Manager

Baytree Construction Limited; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run premium building contractor in Cheshire East seeks an Operations Manager to oversee daily operations, manage multiple projects, and ensure client satisfaction. The role requires strong leadership skills and experience in the construction industry, with a competitive salary of £40,000 - £60,000 per annum based on experience. Benefits include a pension scheme, travel allowance, and opportunities for professional development.

Benefits

Competitive salary

Performance-based bonuses

Travel allowance

Pension scheme

20 days annual leave plus bank holidays

Qualifications

• 5+ years in operations or project management within construction.
• Knowledge of UK building regulations and health & safety standards.
• Experience in sales and client management.

Responsibilities

• Oversee construction projects from inception to completion.
• Drive sales initiatives and manage client relationships.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Project Management

Communication

Organizational Skills

Problem Solving

Education

Degree in Construction Management or Civil Engineering

NEBOSH certification

Tools

MS Project

Job description

Overview

Operations Manager

Company Overview: Baytree Construction is a family-run, award-winning premium building contractor based in Wilmslow, Cheshire East. Specialising in new build homes, home extensions, house renovations, and refurbishments, we offer comprehensive design and build solutions for residential properties, with a strong emphasis on quality workmanship and exceptional customer service. As an LABC Award winner, we pride ourselves on delivering bespoke projects across Cheshire, including areas like Knutsford, Wilmslow, Alderley Edge, Nantwich and Sandbach while maintaining high standards in every aspect of our work.

Job Title: Operations Manager

Location: Cheshire East (with travel to project sites across Cheshire)

Reports To: Company Director/Owner

Employment Type: Full-time, Permanent

Salary: Competitive, based on experience £40,000 - £60,000 per annum DOE, plus benefits

Role Purpose

The Operations Manager will be the driving force behind Baytree Construction’s day-to-day operations, overseeing all aspects of project delivery, sales, client relations, health and safety (H&S), and staff management. This senior role is pivotal in ensuring efficient resource allocation, compliance with industry standards, and the achievement of organisational goals in a fast-paced construction environment. You will lead a small, dedicated team, manage multiple residential projects (such as extensions and renovations), and foster strong client relationships to drive business growth.

Key Responsibilities

• Operational Oversight: Lead and manage all construction projects from inception to completion, including planning, scheduling, budgeting, and resource tracking. Oversee material deliveries, project teams, and site operations to ensure timely delivery within budget. Provide executive oversight across divisions, enforcing operational procedures and policies to optimise performance.
• Sales and Client Relations: Drive sales initiatives by identifying new business opportunities, preparing tenders and quotes, and negotiating contracts. Build and maintain strong relationships with clients, vendors, and subcontractors, handling inquiries, resolving issues, and ensuring high levels of customer satisfaction throughout the project lifecycle.
• Health and Safety (H&S): Champion H&S across all sites, conducting risk assessments, ensuring compliance with CDM regulations, and implementing safety protocols. Lead incident investigations, promote a culture of safety, and evaluate safety standards to minimise risks.
• Staff Management: Recruit, train, and manage a team site supervisors, and tradespeople. Conduct performance reviews, allocate resources effectively, and foster team development to align with company objectives. Handle HR-related matters, including staff scheduling and conflict resolution.
• General Duties: Monitor project progress, prepare reports for senior management, and contribute to strategic planning. Ensure efficient use of resources, order supplies, and maintain vendor relationships. Stay updated on industry trends and regulations to support continuous improvement.

Qualifications and Experience

• Proven experience (5+ years) in a senior operations or project management role within the construction industry, ideally in residential developments, extensions, or renovations.
• Relevant qualifications such as a degree in Construction Management, Civil Engineering, or equivalent; certifications like NEBOSH (for H&S), CSCS card, or SMSTS are highly desirable.
• Demonstrated success in sales, client management, and team leadership in a small to medium-sized construction firm.
• Strong knowledge of UK building regulations, CDM 2015, and health & safety standards.

Skills and Attributes

• Excellent leadership and communication skills, with the ability to motivate teams and build client rapport.
• Strong organisational and problem-solving abilities, proficient in project management software (e.g., MS Project or similar).
• Commercial acumen for sales, budgeting, and cost control.
• Proactive, hands-on approach with a commitment to quality and safety.
• Full UK driving license required for site visits.

Benefits

• Competitive salary and performance-based bonuses.
• Travel allowance.
• Pension scheme.
• Opportunities for professional development in a growing family-run business.
• 20 days annual leave plus bank holidays.

Baytree Construction is an equal opportunities employer. To apply, please send your CV and cover letter to [e-mail]

We look forward to welcoming a dynamic leader to our team!