Operations Manager

Liberty Gas Group; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A gas service company, located in Crawley, is seeking an Operations Manager to manage multi-disciplinary teams for gas service and repair. The ideal candidate will have proven contract supervision experience, with a high level of technical knowledge and problem-solving skills. Responsibilities include ensuring compliance, leading service improvements, and maintaining strong client relationships. The role offers a supportive environment and opportunities for professional development, along with a flexible benefits package.

Benefits

25 days annual leave + bank holidays

Company Van or Car Allowance

24 / 7 GP access and mental health support

Ongoing professional development

Qualifications

• Experience managing technical engineers and office staff.
• Strong understanding of gas legislation and health & safety practices.
• Comfortable using PDA devices for documentation.

Responsibilities

• Manage and mentor field teams across gas service, repair, and installation.
• Ensure compliance with statutory and regulatory requirements.
• Lead health & safety and technical quality standards.

Skills

Contract supervision experience

Technical knowledge

Problem-solving skills

Customer service skills

Communication skills

Coaching ability

Education

City & Guilds, NVQ Level 2 or equivalent

Job description

Are you an experienced Operations Manager based in or near Crawley? Ready to lead high-performing teams and deliver exceptional results?

Join Liberty and help the communities we serve!

We Can Offer You :

• Work-Life Balance : 25 days annual leave + bank holidays, plus flexibility with overtime
• Vehicle : Company Van or Car Allowance of 10%
• Health & Wellbeing : 24 / 7 GP access, mental health support, fitness programmes, and more
• Training & Growth : Ongoing professional development to keep you at the top of your game

Your Role as our Operations Manager :

Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts

Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements

Work closely with Contract Supervisors and Admin Teams to deliver high-quality results

Ensure accurate performance reporting against KPIs, budgets, and profitability metrics

Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections

Build strong client and customer relationships and represent Liberty as a senior operational contact

Monitor budgets, material use, and job performance to deliver excellent value for money

Drive service improvements, contribute to strategic plans, and engage in service development and innovation

Support procurement and onboarding for growth opportunities across the region

Deputise for senior leaders and contribute to Liberty’s strategic direction

What We Need from You :

• Full, clean UK driving licence
• Proven contract supervision experience, managing both technical engineers and office-based staff
• Experience in Social Housing, especially in Gas Service, Repair, and Installations
• High level of technical knowledge and problem-solving skills
• Comfortable using PDA devices and completing accurate, high-quality documentation
• City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline
• Strong understanding of gas legislation and health & safety best practices
• Excellent customer service and communication skills with a caring, empathetic approach
• Strong coaching ability and experience managing change
• Analytical, reliable, trustworthy, and driven by achievement
• A flexible, approachable, and proactive mindset

Why Liberty?

We’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority.

Apply Today!

Click “Apply” below to join Liberty as an Operations Manager. We look forward to hearing from you!

Closing Date : 13thFebruary2026(We may close early due to high demand)