Operations Manager

Amazon; Coalville; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company in Coalville seeks an Operations Manager to drive operational excellence and lead a team of Area Managers. The role involves overseeing shift performance, collaborating with support teams, analyzing data to improve operations, and mentoring managers. Candidates should possess a Bachelor's or Master's degree and experience in logistics, stakeholder management, and data analysis. This is a key position crucial for the company’s success, emphasizing leadership and efficiency with an inclusive company culture.

Benefits

Diversity and inclusion initiatives

Career development opportunities

Competitive compensation

Qualifications

• Bachelor’s or Master’s degree.
• Experience in stakeholder management with varied levels.
• Fluent in English (speaking, writing, reading).
• Experience in logistics, supply chain, or data analysis.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift to improve performance.
• Analyse shift performance against business objectives.
• Work with support teams to enhance operation.
• Design initiatives to foster operational performance.

Skills

Stakeholder management

Data analysis

Leadership and mentoring

Operational excellence

Education

Bachelor's degree or Master's degree

Tools

Microsoft Office

Job description

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

Basic Qualifications

• Bachelor’s degree, or Master’s degree
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Speak, write, and read fluently in English
• Experience in analyzing data to drive decisions
• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration

Preferred Qualifications

• Experience with Six Sigma tools and Lean techniques
• Experience within a distribution center, logistics, or manufacturing environment
• Experience with Microsoft Office including Outlook, Word, and Excel

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.