Operations Manager

Elior; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK catering firm in Birmingham is seeking an Operations Manager to lead and inspire a team, driving financial performance and operational excellence. The ideal candidate will have proven experience in contract catering, exceptional leadership skills, and the ability to handle budgets effectively. This permanent full-time role offers competitive pay, a 15% KPI-related bonus, and a company car. Join us and make a significant impact on our team's success.

Benefits

28 days holiday, increasing to 31 days

Paid charity leave

Flexible working options

Life assurance and pension schemes

Qualifications

• Proven experience in contract catering in a field‑based role.
• Exceptional leadership qualities with the ability to inspire and motivate a large, diverse team.
• Confidence in handling numbers and managing profit and loss.
• Proven ability to develop and implement competitive retail strategies.

Responsibilities

• Lead and coach site managers and service champions.
• Utilise innovative strategies for cost control and menu planning.
• Ensure outstanding site management and operational standards.
• Attract and nurture top‑tier site managers.
• Cultivate strong internal and external relationships.

Skills

Leadership qualities

Financial management

Retail strategy development

Team motivation

Job description

General information

Operations Manager Ref : 2024-63188 Job Information Division : Elior Support Services Advert Closing Date : 31 / 08 / 2024 Contractual Hours : Full-time Salary : Competitive Contract Type : Permanent Working Pattern : Monday - Friday Location : Birmingham, B1 1AY Join our team!

Are you a passionate Operations Manager? If so, we’d love you to join our team!

This role sits within our award‑winning brand, Caterplus , one of the UK's leading catering services specialising in the care sector. Making a difference to local people, we pride ourselves on crafting superb environments for the over 55 community. By contributing to our customer's social life & fostering friendships, our quality & locally sourced food is matched only by the warmth of our customer service.

We are open to discussion on salary plus 15% KPI performance‑related bonus and company car.

What You’ll Do

• Lead and Inspire: Coach site managers and service champions within your area, fostering a culture of excellence and motivation.
• Drive Financial Growth: Utilise innovative strategies for cost control and menu planning within specified budgets to create a platform for financial success.
• Oversee Excellence: Ensure outstanding site management and operational standards across all locations.
• Recruit and Develop Talent: Attract and nurture top‑tier site managers, building a high‑calibre team that excels.
• Build Strong Relationships: Cultivate and maintain strong internal and external relationships through regular client liaison.

Working Pattern: Monday - Friday

Your Skills and Experience

• Proven experience in contract catering in a field‑based role.
• Exceptional leadership qualities with the ability to inspire and motivate a large, diverse team.
• Confidence in handling numbers and managing profit and loss.
• Proven ability to develop and implement competitive retail strategies.
• A background in a similar sector is desirable but not essential.

Ready to Make an Impact? If you're excited about leading a team to drive retail standards and fostering a motivating culture, we want to hear from you.

Our way of saying thank you

• Flexible Working: We offer full‑time & part‑time roles, with varying shift patterns across the business.
• Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service.
• Family Leave: Prioritise family commitments with flexible leave options.
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work.

Big Enough for Growth, Small Enough to Connect

• Opportunities for career progression while developing a close‑knit community.

Supporting You Through Life’s Ups & Downs

• Access mental health support & comprehensive wellbeing benefits.

Keeping Finances & Wellbeing in Mind

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle‑to‑work scheme.

Why it’s great to work for us...

Elior is a multi‑award‑winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including :

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That’s why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality

Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

I nterested? Click the ‘Apply for this role’ button at the top of this advert.