Operations Generalist

Jack & Jill/External ATS; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A pioneering fintech startup in London seeks an Operations Generalist to drive the scaling of operations. The candidate will design internal processes, work closely with engineers, and manage vendor relationships. Ideal candidates will have proven experience in high-growth environments and exceptional problem-solving skills. This role promises a significant equity stake and the chance to work on transformative AI projects in a dynamic, inclusive culture.

Benefits

Equity ownership

Private medical insurance

Professional growth opportunities

Qualifications

• Proven experience in a fast-paced operations role at a high-growth startup or top-tier technology firm.
• Ability to navigate ambiguity and execute on complex, multi-disciplinary projects.

Responsibilities

• Design and implement scalable internal processes across finance, legal, and human resources.
• Coordinate closely with AI Delivery Leads and engineers.
• Manage vendor relationships and office operations.

Skills

Operational mindset

Problem-solving skills

Communication skills

Job description

Operations Generalist

Company Description: VC-backed AI fintech startupJob Description: As an Operations Generalist, you will play a pivotal role in scaling a high-growth AI startup founded by fintech pioneers. You will manage diverse cross‑functional projects ranging from internal process optimization to customer‑facing delivery. This is a unique opportunity to build the operational foundation for an industry‑disrupting agentic AI platform alongside world‑class engineers.

Location: London, UK

Why this role is remarkable

• Join a founding team that previously scaled a major digital bank to hundreds of employees and millions of users.
• Work at the forefront of the AI revolution, helping to implement agentic workflows for highly regulated global industries.
• High‑impact environment with significant equity ownership, private medical insurance, and a culture that champions inclusion and professional growth.

What you will do

• Design and implement scalable internal processes across finance, legal, and human resources to support rapid growth.
• Coordinate closely with AI Delivery Leads and engineers to streamline the deployment of AI agents for enterprise clients.
• Manage vendor relationships and office operations to ensure the team has the infrastructure needed to maintain high velocity.

The ideal candidate

• Proven experience in a fast‑paced operations role at a high‑growth startup or top‑tier technology firm.
• Exceptional problem‑solving skills with the ability to navigate ambiguity and execute on complex, multi‑disciplinary projects.
• Strong communication skills and the operational mindset required to build systems that scale within regulated financial environments.

How to apply

Visit our website. Click "Talk to Jack" and discuss your experience and ambitions. If relevant, the recruiter will present the opportunity if you are a match.