Operations Coordinator

The Best Connection Group Limited; Hereford; On-site; GBP 29,000 - 32,000; Full time

Job summary

A recruitment agency is looking for an Operations Coordinator in Hereford. The successful candidate will manage all UK logistics, liaise with couriers, handle customer complaints, and collaborate with teams for smooth operations. Candidates must have proven experience in warehouse and logistics, strong computer skills, and experience in a customer-facing role. Salary ranges from £29K to £32K, depending on experience.

Qualifications

• Proven experience in warehouse and logistics.
• Experience in a customer-facing role.
• Strong computer skills.

Responsibilities

• Manage all UK based logistics.
• Liaise with UK couriers and manage daily manifests and queries.
• Manage customer complaints and escalations.
• Collaborate with all teams to ensure smooth operation of shipments.

Skills

Experience in warehouse and logistics

Customer service skills

Strong computer skills

Job description

PERMANENT CONTRACT

Join our client based in Hereford as an Operations Coordinator.

Must have experience in a similar role

Duties:

• Manage all UK based logistics
• Liaise with UK couriers and manage daily manifests and queries.
• Manage customer complaints and escalations.
• Collaborate with all teams to ensure a smooth operation of shipments

About you:

• Proven experience in warehouse and logistics
• Experience in a customer facing role
• Strong computer skills

Hours & Salary:

• Monday - Friday
• 8am - 5pm
• £29K - £32K per annum (DOE)