Operations and Productivity Lead

Whittington Health NHS Trust; City of Westminster; On-site; GBP 45,000 - 60,000; Full time

Job summary

A healthcare provider in the UK is seeking an Operations and Productivity Lead to manage and improve medical staff functions. The role involves leading projects, enhancing job planning, and ensuring effective management of medical staff processes. Successful candidates will have skills in data analysis and project management, alongside a commitment to safeguarding policies. This position may be suitable for those looking to make a significant impact within healthcare processes.

Qualifications

• Experience in medical job planning is beneficial.
• Ability to lead projects related to medical staff management.
• Knowledge of data analysis to support medical workforce initiatives.

Responsibilities

• Lead the delivery of e-Job Planning and Productivity.
• Support the medical workforce in completing job plans.
• Evaluate and introduce software packages for medical staff management.

Skills

Data analysis

Project management

Medical job planning

Job description

Overview

The Operations and Productivity Lead role will provide forward-thinking operational and project leadership to the medical directorate, and medical staff management in general, ensuring stakeholder engagement and an effective standard of organisation of the processes related to medical staff management.

The post-holder will be a core member of the Medical Directorate Management Team, working to support the Chief Medical Officer and Associate Medical Director for Workforce to deliver the long-term medical workforce strategy. The post-holder will be expected to lead on and apply a programme management approach to projects within the medical workforce portfolio as they present themselves, with the aim of ensuring that the medical workforce adapts to the changing availability of medically trained staff and in addition meets the levels of attainment as set out by NHS Improvement.

There is a current focus on medical job planning, both ensuring a consistently high rate and improving the quality of job planning, and the measurement of job planned activity. Experience in medical job planning would therefore be of benefit.

Main duties

• Leading on the delivery of e-Job Planning and Productivity: There is a current focus on medical job planning, both ensuring a consistently high rate and improving the quality of job planning, and the measurement of job planned activity. The post-holder will be expected to provide support to the medical workforce to enable them to complete their job plans, have sufficient knowledge of data analysis to provide accurate figures for the rates of job plan completion at all levels to complete the NHS England returns and complete bespoke reports as requested. It is also hoped that the successful candidate will be able to continue programmes of work which are aimed at the measurement of job planned activity.
• Other areas of work include the delivery of workstreams that improve medical staff management and productivity, including but not limited to: leading on the procurement of software packages (medical workforce management); leading on the evaluation and introduction of e-rostering packages; leading, managing, or supporting in the evaluation of new staffing models; leading, managing, or supporting other projects as suggested by outputs from regulatory and advisory bodies such as the General Medical Council, NHS Improvement, NHS Employers and NHS England.

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Safeguarding

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment. To comply with the Trust's Safeguarding Children and Adults policies, procedures and protocols, all individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults. This will require you to:

• Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
• Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
• Ensure you are familiar and comply with local protocols and systems for information sharing.
• Know the appropriate contact numbers and required reporting lines.
• Participate in required training and supervision.
• Comply with required professional boundaries and codes of conduct.

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Application process and other information

Your application form:

• Provide only business email address for your referees; we are unable to request references from Yahoo, Hotmail, Gmail accounts.
• Make sure you include all evidence of where you meet the essential requirements on the job description as this forms the base of our shortlisting criteria.

Our processes:

• Closing dates are given as a guide; we are within our right to close adverts early so please submit your application as soon as possible to avoid delay.
• If you do not hear from us up to 3 weeks after the closing date, this means you have not been shortlisted for interview. If you require feedback on your application please contact the appointing manager detailed in the body of the advert.
• Please check your emails regularly as all correspondence from us will be via trac.systems; occasionally these emails will go into your Junk folder.
• Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.

Other important information:

• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application, please check that you are eligible under the UKVI points based system.
• Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
• In submitting an application form, you authorise Whittington Health NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk. Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.