Operations Administrator – Repairs Coordination (7‑Month FTC)

Bfl Places; Wolverhampton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Regular monthly pay and annual reviews

Overtime opportunities and on-call pay

Company van, tools, fuel card, mobile,

Tablet and uniform

Drinks card for beverages

Generous holiday and sick pay

Wellbeing support and private options

Pension contributions and life cover

Career development and funded training

Job summary

Bromford Flagship LiveWest is recruiting 8 Operations Administrators for fixed-term contracts of 7 months, across Wolverhampton or Chipping Sodbury locations. You will provide essential administrative and coordination support to repairs teams, handling work orders and customer communications.

The role requires highly organised, customer-focused individuals with strong IT skills and the ability to work collaboratively across multiple teams.

Qualifications

• Experience in an administrative, coordination or business support role.
• Excellent organisational skills and ability to manage competing priorities.
• Strong written and verbal communication skills.
• Collaborative approach across teams and stakeholders.
• Attention to detail and accurate record-keeping.
• Proactive, customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide essential administrative and coordination support to operational teams for repairs services.
• Act as first point of contact for emails, enquiries, notifications and calls.
• Administer work orders for internal teams and contractors.
• Maintain accurate records and review information for communications and regulatory needs.
• Coordinate with teams and contractors to monitor progress and repairs.
• Support complaint investigations and ensure commitments are delivered.
• Communicate with a wide range of stakeholders to achieve positive customer outcomes.
• Identify opportunities to improve processes and contribute to service improvement.

Skills

Organised

Customer focus

Communication

Attention to detail

Teamwork

Problem solving

Tools

Microsoft Office

Data entry systems

Job description

Bromford Flagship LiveWest is recruiting 8 Operations Administrators for fixed-term contracts of 7 months, across Wolverhampton or Chipping Sodbury locations. You will provide essential administrative and coordination support to repairs teams, handling work orders and customer communications.

The role requires highly organised, customer-focused individuals with strong IT skills and the ability to work collaboratively across multiple teams.