Operations Administrator | Customer Support & Coordination

Bromford; Wolverhampton; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual bonus

27 days annual leave + bank holidays

Pension employer contributions up to 5

Life assurance & wellbeing support

Flexible working options available

Job summary

Bromford is seeking an organised Operations Administrator for a 6-month secondment. You will be the central contact for emails, CE cases, and calls, coordinating requests and ensuring accurate data tracking and timely responses.

The role offers flexible working options, a competitive salary (£27,976 per year with annual review), a performance bonus, and benefits including 27 days leave plus bank holidays, pension contributions up to 10%, and life assurance.

Qualifications

• Proven experience in a similar administrative or support role.
• Knowledge of pest control and fly tipping processes (desirable).
• Strong IT skills, including experience with data and spreadsheets.
• A flexible and reliable approach to work.

Responsibilities

• Act as the first point of contact for team emails, CE cases, notifications and calls.
• Raise CE cases and works orders for contractors relating to pest control and fly tipping.
• Maintain and review tracking systems and spreadsheets, ensuring data is accurate and up to date.
• Collaborate with managers, team leaders and engineers to ensure efficient service delivery.

Skills

Administrative support

Data handling & spreadsheets

IT literacy

Tools

Microsoft Excel

Data management systems

Job description

Bromford is seeking an organised Operations Administrator for a 6-month secondment. You will be the central contact for emails, CE cases, and calls, coordinating requests and ensuring accurate data tracking and timely responses.

The role offers flexible working options, a competitive salary (£27,976 per year with annual review), a performance bonus, and benefits including 27 days leave plus bank holidays, pension contributions up to 10%, and life assurance.