Operations Administrator - Flexible, 12-Month FTC

Scottish and Southern Electricity Networks; Oxford; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Flexible working pattern

4 days in the office

Benefits package to support finances,

Cycle to Work scheme

Maternity and adoption pay; paternity

Job summary

We have an exciting opportunity for an experienced Administrator to join our Customer Operations team on a 12 Month Fixed Term Contract. Base locations include Swindon, Melksham, Andover or Oxford, with a hybrid pattern featuring four days in the office.

The role involves handling administrative, scheduling, and compliance tasks, responding to enquiries by phone and email, and supporting scheduling, reporting and MI. Flexibility for severe weather events may be required.

Qualifications

• Experience in administrative or operational support.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office and data reporting.
• Good communication with stakeholders.

Responsibilities

• Manage administrative, scheduling and compliance activities with accurate records.
• Respond to enquiries by telephone and email with a professional service.
• Support operations with scheduling, reporting and management information.
• Provide support during severe weather events, potentially outside hours or location.

Skills

Administrative experience

Organisational skills

Customer service

Data reporting

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

We have an exciting opportunity for an experienced Administrator to join our Customer Operations team on a 12 Month Fixed Term Contract. Base locations include Swindon, Melksham, Andover or Oxford, with a hybrid pattern featuring four days in the office.

The role involves handling administrative, scheduling, and compliance tasks, responding to enquiries by phone and email, and supporting scheduling, reporting and MI. Flexibility for severe weather events may be required.