Operations Administration Assistant

Civic Recruitment Limited; Braintree; On-site; GBP 24,000 - 30,000; Full time

Job summary

Civic Recruitment Limited in the United Kingdom is seeking an Operations Administration Assistant on a 3-month contract with a local authority. The role is on-site in Braintree, Essex, 37 hours per week, with a focus on delivering professional administrative support across the Operations Service.

You will collate and analyse data, handle enquiries, manage scheduling and documentation, and support teams with CRM and Microsoft Office tasks, working effectively to meet deadlines.

Qualifications

• Excellent organisational and administrative skills.
• Previous experience working in a busy office environment.
• Ability to multitask and manage different tasks simultaneously.
• Experience using Microsoft Office applications and CRM systems.
• Excellent verbal and written communication skills.
• Strong IT and Microsoft Office skills.

Responsibilities

• Collate, analyse and present data to Management in an appropriate format.
• Respond to customer enquiries promptly, efficiently and courteously, ensuring queries are dealt with within appropriate timescales.
• Carry out general administrative duties, including telephone calls, emails, minute taking, typing and filing.
• Provide administrative support to teams within Operations, sharing information and advice verbally or in writing.
• Develop and maintain departmental information systems, including databases and spreadsheets, ensuring information is accurate, up to date and accessible.
• Prepare relevant paperwork and reports when required, maintaining accuracy and meeting deadlines.
• Provide support with other duties as requested by the Line Manager.

Skills

Organisational skills

Administrative work

Multitasking

Teamwork

Communication skills

Tools

Microsoft Office

CRM systems

Job description

Contract | Civic Recruitment Limited | United Kingdom

Posted On 05/11/2026

Job Information

• City Braintree
• Province Essex
• Postal Code CM7

Job Description

3 Months Contract with a Local Authority

Job Purpose

As an Operations Administration Assistant, you will provide administrative support across the Operations Service, acting as a key point of contact for stakeholders. You will provide information, advice and assistance while maintaining a professional and courteous service.

Key Duties/Accountabilities

• Collate, analyse and present data to Management in an appropriate format.
• Respond to customer enquiries promptly, efficiently and courteously, ensuring queries are dealt with within appropriate timescales.
• Carry out general administrative duties, including telephone calls, emails, minute taking, typing and filing.
• Provide administrative support to teams within Operations, sharing information and advice verbally or in writing.
• Develop and maintain departmental information systems, including databases and spreadsheets, ensuring information is accurate, up to date and accessible.
• Prepare relevant paperwork and reports when required, maintaining accuracy and meeting deadlines.
• Provide support with other duties as requested by the Line Manager.

Essential Experience Required

• Excellent organisational and administrative skills.
• Previous experience working in a busy office environment.
• Ability to multitask and manage different tasks simultaneously.
• Experience using Microsoft Office applications and CRM systems.
• Local Government experience (desirable).
• Excellent verbal and written communication skills.
• Strong IT and Microsoft Office skills.
• Ability to work effectively as part of a team.
• Proactive approach, taking responsibility for daily tasks, workload and priorities.
• Flexible approach to work and changing requirements.
• Ability to prioritise a busy workload and meet tight deadlines.
• Ability to work effectively in a fast-paced environment.

Additional Information to Note

• Working Hours: 37 hours per week.
• Employment Type: Full-Time, Temporary.
• Working Arrangement: On-site only.
• Payment Schedule: We work on a bi-weekly payment schedule.
• Application Deadline: Friday 6th November 2026.