Operations Administrator

Aviation & Travel; Stretford; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading logistics company is seeking a Site Administrator at Manchester Airport. The role involves managing office duties, digital filing, and communication with staff. Candidates should be confident in IT systems, particularly Microsoft Office, have strong customer service skills, and attention to detail. Generous pension scheme and various employee benefits are offered. Ideal for those looking to start a career in aviation logistics.

Benefits

Generous pension scheme

Free GP consultations

Retail discounts

Affordable loans and savings schemes

Qualifications

• Proficient in Microsoft Office applications.
• Experience in creating communications and newsletters.
• Ability to maintain a professional demeanor.

Responsibilities

• Serve as the primary point of contact for inquiries.
• Organize and maintain digital filing systems.
• Draft official documents and internal memos.
• Manage inventory of office supplies.
• Coordinate distribution of uniforms.

Skills

Confidence with IT systems

Strong customer-service skills

Attention to detail

Experience with Microsoft Excel

Knowledge of Power BI

Job description

Pay Rate: £28,000 - £30,000 Depending on experience—Grade: RCS grade O. Contract Type: Permanent (Full‑Time). Shift patterns: Monday – Friday, 40 hours per week. Location: Manchester Airport, M90 4QX. PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top‑notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics! We're now looking for a Site Administrator to play an integral role at the heart of our operations, ensuring that every flight is a success.

A typical day involves

• Performing general site‑specific office duties and serving as the primary point of contact for all correspondence and inquiries, managing communications via email & Teams calls.
• Organising, maintaining and updating digital filing systems and office records such as staff car parking, insurance renewal documents, safety culture, etc.
• Drafting and issuing official documents, reports, and internal memos such as newsletters, staff updates, minute‑taking, etc.
• Managing the inventory of stationery supplies, ensuring adequate stock levels and timely re‑ordering.
• Coordinating the distribution and tracking of uniforms for ground handling staff.

This role would suit people who

• Are confident and competent users of IT systems, particularly Microsoft Excel, PowerPoint and other Microsoft Office applications.
• Have experience producing communications and newsletters; knowledge of Power BI would be a strong advantage.
• Demonstrate strong customer‑service skills and can maintain a professional and courteous manner at all times.
• Possess excellent attention to detail and a high level of accuracy in their work.
• Have previous knowledge of the aviation industry (desirable).

Security process to work within aviation and travel at DHL

To obtain a full airside ID, you must:

• Be able to provide five years' address history.
• Be able to provide five years' reference history (employment/education/benefit claim/character).
• Pass a pre‑employment Drug and Alcohol test.

Why join us?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 26 January. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered, we recommend submitting it as early as possible.