Operations Administrator

Evri; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading parcel delivery company located in Exeter is seeking an Operations Administrator. The role involves assisting with driver documentation, managing company assets, and handling customer queries through IT systems. The ideal candidate will have strong administrative skills, a flexible approach, and the ability to work effectively in a team. This permanent position offers at least 28 days of annual leave and access to inclusive benefits such as shopping vouchers, insurance, and healthcare.

Benefits

Flexible perks including shopping vouchers

Insurance

Healthcare

Annual leave of at least 28 days

Qualifications

• Must be flexible in approach to work and effective as part of a team.
• Experience and skills in administration are necessary.
• Ability to support in resolving problems.

Responsibilities

• Assist in Driver documentation and communication with Drivers and Customers.
• Control company asset management including container portal updates.
• Complete all admin tasks and maintain a filing system.

Skills

Administration experience

Flexible approach

Problem-solving

Job description

Position: Operations Administrator

ContractType: Permanent – 40 hours

Location: Exeter

Shift: Days / Mon - Fri

Salary: £12.21 per hour

Join the UK’s premier parcel delivery company

What You’ll Do :

You will assist in the Pre-Brief / De-Brief and complete Driver documentation. You will also complete and maintain the company documentation. As well as communicating with Drivers and Customers via telephone and appropriate company IT Systems.

Key Role Responsibilities

Driver pre-brief or evening de-brief as required

Control company asset management, notably container portal updates, daily container counts, key and scanner controls

Check SP payments and issue associated daily / monthly reporting

Complete all admin tasks and maintain a suitable filing system including SP / employee vetting, driver set up processes, ID badge ordering

Deal with customer queries via Company IT systems

Any reasonable request from a Manager / Supervisor

All Health and Safety policies and procedures are complied with (as stated in the employee handbook / displayed at the location) in line with Site Risk Assessments

Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.

What We Can Offer You :

We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect :

Annual Leave: At least 28 days of annual leave (including Bank Holidays).

Career Progression

Inclusive Benefits :

Access to flexible perks including shopping vouchers, insurance, and healthcare.

What We’re Looking For

A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach.

Administration experience / skills

Industry knowledge

At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome

We’re excited for the future. Let’s deliver it together.