Operational Support Specialist

CK Group; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmaceutical firm is recruiting a Clinical Supplies Assistant for a 3-month contract. This fully remote role requires operational support experience, proficient multitasking, and ideally familiarity with SAP or supply chain systems. Responsibilities include customer support, documentation, and collaborating with supply teams to ensure timely delivery of products.

Qualifications

• Experience in operational support or customer service; plant or manufacturing experience is a plus.
• Ability to multitask, prioritize, and maintain accuracy in a dynamic setting.
• Proficiency with office software; experience with SAP or supply chain systems is advantageous.

Responsibilities

• Serve as a point of contact for customer queries and requests.
• Maintain clear documentation for operational processes and workflows.
• Collaborate with supply chain teams to manage production and delivery schedules.
• Identify process gaps and recommend enhancements.

Skills

Operational support or customer service experience

Exceptional multitasking

Proficiency with office software

Experience with SAP or supply chain systems

Experience in pharmaceutical or clinical trial administration

Job description

Overview

CK Group are recruiting for a Clinical Supplies Assistant to join a company in the pharmaceutical industry on a contract basis for 3 months.

Salary: From £32.04 ph to £47 ph PAYE or £35.90 to £54.71 ph via umbrella

Responsibilities

• Serve as a point of contact for customer queries and requests, and opportunities, ensuring timely and professional support.
• Maintain clear documentation for operational processes, SOPs, and workflows.
• Collaborate with supply chain teams to manage set-ups, production and delivery schedules and ensure timely delivery to customers.
• Identify process gaps, recommend enhancements, and work with relevant teams to implement best practices, optimising productivity and resource utilisation.
• Troubleshoot and escalate operational concerns, ensuring effective resolution.

Your Background

• Operational support or customer service experience; plant or manufacturing experience is a plus.
• Exceptional multitasking, prioritisation, and accuracy in a dynamic setting.
• Proficiency with office software; experience with SAP or supply chain systems is advantageous.
• Experience within pharmaceutical or clinical trial administration.

Company

Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Location

This role is fully remote.

Apply

For more information, or to apply for this Clinical Supplies Assistant please contact the Key Accounts Team on 01438 870011 or email [e-mail]. Please quote reference 151 679.

Legal

It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.