Onsite IT Support Engineer - 1st/2nd Line Troubleshooter

Spectrum IT Recruitment; Winchester; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

20 days holiday + bank holidays

Pension available

Occasional travel between sites

Job summary

Spectrum IT Recruitment is seeking an IT Support Engineer to join a small Winchester IT team. You will provide 1st and 2nd line support, ensuring Windows devices and Microsoft 365 services stay up and running.

The role covers hardware, software, networking and user account issues, requiring a practical, organised approach and ability to work onsite with a family-owned UK home and business moving company.

Qualifications

• 24 months of relevant IT experience with Windows 10/11, Windows Server 2022 and Microsoft 365 cloud environments.
• Alternatively, recognised IT certifications in lieu of direct experience.

Responsibilities

• Provide 1st and 2nd line IT support to users across the business (onsite).
• Troubleshoot hardware, software, Windows and connectivity issues.
• Support Microsoft 365, Active Directory and Exchange environments.
• Set up user accounts, permissions, email and group policies.
• Maintain IT asset records and related documentation.

Skills

IT support experience

Windows 10/11

Windows Server 2022

Microsoft 365

Education

IT certifications

Job description

Spectrum IT Recruitment is seeking an IT Support Engineer to join a small Winchester IT team. You will provide 1st and 2nd line support, ensuring Windows devices and Microsoft 365 services stay up and running.

The role covers hardware, software, networking and user account issues, requiring a practical, organised approach and ability to work onsite with a family-owned UK home and business moving company.