Senior IT Support Engineer – Onsite, 3rd Line, MS Stack

Spectrum IT Recruitment; Winchester; Presencial; GBP 35 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

20 days holiday + bank holidays

Pension

Occasional travel between sites

Resumo da oferta

Spectrum IT Recruitment is seeking an experienced Senior IT Support Engineer in Winchester to own complex IT incidents and maintain the stability of the company’s systems. This fully onsite role focuses on 3rd line support across Microsoft technologies, servers, networking, security and cloud services.

You’ll investigate root causes, ensure reliability, and contribute to infrastructure maintenance while adopting new technologies.

Qualificações

• Experience in 3rd line IT support and owning complex incidents.
• Strong knowledge of Microsoft 365, Active Directory, Entra ID, and Exchange.
• Experience with hybrid Microsoft environments, servers, networking, and cloud services.
• Hands-on with infrastructure maintenance and security monitoring.

Responsabilidades

• Provide 3rd line technical support and resolve complex incidents.
• Troubleshoot hardware, software, networking and connectivity issues.
• Support and maintain Microsoft 365, Active Directory, Entra ID and Exchange.
• Manage user accounts, permissions, mail and group policies.
• Support physical and virtual servers, storage, networking and cloud services.
• Work with Hyper-V, QNAP, NAKIVO and Wasabi.
• Maintain system updates, backups, upgrades and infrastructure deployments.
• Monitor network and system security including firewalls and antivirus.
• Investigate security alerts and document IT assets.
• Identify opportunities to improve infrastructure reliability and performance.

Conhecimentos

3rd line support

Microsoft technologies

Servers

Networking

Security

Cloud services

Active Directory

Exchange

Entra ID

VOIP

Hyper-V

Knox MDM

QNAP

NAKIVO

Wasabi

Ferramentas

3CX

Knox MDM

Hyper-V

QNAP

NAKIVO

Wasabi

Descrição da oferta de emprego

Spectrum IT Recruitment is seeking an experienced Senior IT Support Engineer in Winchester to own complex IT incidents and maintain the stability of the company’s systems. This fully onsite role focuses on 3rd line support across Microsoft technologies, servers, networking, security and cloud services.

You’ll investigate root causes, ensure reliability, and contribute to infrastructure maintenance while adopting new technologies.