Onsite IT Support Analyst - Windows 10 Expert

KHUDA TECHNOLOGY LIMITED; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology company is seeking an experienced IT Support Analyst to join their team in Liverpool. The successful candidate will provide technical support, troubleshoot issues, and maintain productivity in a Windows 10 Enterprise environment. Responsibilities include handling support queries, managing IT issues, and ensuring system security through installations and configurations. This is a full-time onsite role with a competitive rate and the possibility of a 12-month contract.

Qualifications

• Strong communication skills to assist users effectively.
• Experience in a busy professional environment.
• Proficient in troubleshooting Windows 10 and related software.

Responsibilities

• Handle support queries via phone, email, and Service Manager.
• Troubleshoot and resolve IT issues across desktops and laptops.
• Install, configure, and repair Windows 10 devices.

Skills

Strong communication skills (phone and written)

Experience in a professional environment

Confident supporting users with varying technical levels

Hands-on experience with Windows 10 Enterprise

Good understanding of IT security policies

Tools

Windows 10

Windows Server

Active Directory

O365

Job description

A technology company is seeking an experienced IT Support Analyst to join their team in Liverpool. The successful candidate will provide technical support, troubleshoot issues, and maintain productivity in a Windows 10 Enterprise environment. Responsibilities include handling support queries, managing IT issues, and ensuring system security through installations and configurations. This is a full-time onsite role with a competitive rate and the possibility of a 12-month contract.