Onsite Customer Services & Scheduling Coordinator

Babcock International; Bath; On-site; GBP 29,000; Full time

Job summary

A leading defense and engineering firm is seeking a Customer Services Administrator in Warminster, Wiltshire. The successful candidate will ensure smooth operations in the delivery and repair of vehicles and assets. Key requirements include excellent organizational skills and experience in customer service, along with proficiency in data management. This full-time role offers a salary of £28,236 plus benefits, including a generous holiday allowance and a matched contribution pension scheme.

Benefits

Generous holiday allowance

Matched contribution pension scheme

Access to a Digital GP

Employee share scheme

Payment of Professional Fees

Qualifications

• Experience in data management and reporting tools is essential.
• Previous experience in a customer service role is required.
• Strong organizational skills and attention to detail are necessary.

Responsibilities

• Liaise with customers regarding delivery and collection.
• Work with planning teams to manage delays and updates.
• Coordinate repairs by ensuring workshop confirmation.

Skills

Experience in working with data and reporting tools

Experience in customer service or client-facing roles

Strong organisational and coordination skills

Ability to manage multiple priorities and meet deadlines

Effective communication skills for liaising

Education

Educated to Level 2 in National Qualification Framework (NQF) or equivalent

Job description

A leading defense and engineering firm is seeking a Customer Services Administrator in Warminster, Wiltshire. The successful candidate will ensure smooth operations in the delivery and repair of vehicles and assets. Key requirements include excellent organizational skills and experience in customer service, along with proficiency in data management. This full-time role offers a salary of £28,236 plus benefits, including a generous holiday allowance and a matched contribution pension scheme.