Online Team Leader: Fast-Paced Ops & Customer Focus

Morrisons; Coventry; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous holiday entitlement

15% discount in Morrisons stores

Additional 10% discount card for a-f

Career progression and development - L

Subsidised in-store cafe

Free parking

Competitive pension and life assurance

Healthcare / Wellbeing benefits

MyPerks discounts

Payroll charity donations

Family-friendly policies including 26w

Descripción de la vacante

Morrisons Online is seeking an Online Team Leader in Coventry to guide a team of colleagues in picking, packing and preparing online orders for on-time delivery.

You will coach staff, streamline processes, and build cross-functional links across the store to maintain high service levels and safe, compliant operations.

If you thrive in a fast-paced environment and care about customer experience, this role offers opportunity to lead and develop your team within our Online Operations.

Formación

• Leads and steps up with confidence: operational knowledge of online order routines and coaching teams to meet deadlines.
• Builds strong, supportive teams: fosters effective working relationships across the store.
• Organises and plans effectively: manages workload and keeps schedules on time.
• Keeps a firm grip on the basics: maintains high standards for substitutions, safety and compliance.

Responsabilidades

• Lead and coordinate the team to ensure orders are picked, packed and ready on time.
• Coach the team to build confidence and high performance.
• Analyse department data to identify opportunities and speed up processes.
• Maintain department standards and ensure compliance with store policies and legal obligations.

Conocimientos

Team leadership

Coaching

Process improvement

Planning & organisation

Descripción del empleo

Morrisons Online is seeking an Online Team Leader in Coventry to guide a team of colleagues in picking, packing and preparing online orders for on-time delivery.

You will coach staff, streamline processes, and build cross-functional links across the store to maintain high service levels and safe, compliant operations.

If you thrive in a fast-paced environment and care about customer experience, this role offers opportunity to lead and develop your team within our Online Operations.