Online Fulfillment Team Leader - Fast-Paced Growth

Morrisons; Livingston; Hybrid; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Generous holiday entitlement

15% discount in our supermarkets and 1

Additional 10% discount card for a fi

Genuine career progression and develop

Subsidised in-store cafe or shop floor

Free parking

Competitive pension and life assurance

Healthcare / Wellbeing benefits incl.

'MyPerks' discounts at high street, <…

Optional payroll charity donations

Family-friendly policies incl. 26 wks+

Zusammenfassung

Morrisons is seeking an Online Team Leader to guide and support our team, ensuring every order is picked, packed and ready on time. You will coach colleagues, streamline processes and build cross-functional relationships to maintain high customer service levels.

You’ll lead by example, analyse department data to identify opportunities, and ensure safety and compliance while delivering great service in a fast-paced online environment.

Qualifikationen

• Experience leading online order teams.
• Strong customer-service focus with a service-first mindset.
• Proven ability to coach and develop staff.
• Able to manage competing priorities in a fast‑paced environment.

Aufgaben

• Lead, support and coordinate the team to ensure orders are picked, packed and ready on time.
• Coach the team to build confidence and high performance.
• Analyse performance data to identify improvements and speed up processes.
• Maintain safe, compliant and high standards in the department.
• Develop cross-functional relationships across the store to sustain service levels.

Kenntnisse

Customer service

Team leadership

Coaching

Process improvement

Time management

Jobbeschreibung

Morrisons is seeking an Online Team Leader to guide and support our team, ensuring every order is picked, packed and ready on time. You will coach colleagues, streamline processes and build cross-functional relationships to maintain high customer service levels.

You’ll lead by example, analyse department data to identify opportunities, and ensure safety and compliance while delivering great service in a fast-paced online environment.