Online Operations Team Lead

Morrisons; Worthing; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Holiday entitlement

Discount 15%

Discount card for family/friend

Leadership development program

In-store cafe

Free parking

Pension and life assurance

Healthcare / Wellbeing benefits

MyPerks discounts

Charity payroll donations

Family-friendly policies

Job summary

Morrisons in Worthing is seeking an Online Team Leader to coordinate a busy team responsible for online order picking, packing and ready-on-time despatch. You will coach colleagues, streamline processes and build cross-functional relationships across the store to maintain high customer service levels.

The role requires hands-on leadership, strong organisation, and the ability to keep daily operations compliant and efficient.

Responsibilities

• Lead your team to deliver outstanding service with a customer-centric mindset.
• Coordinate colleagues to ensure all picking and despatch routines are completed on time.
• Analyse department data with the Online Manager to identify opportunities and speed up processes.
• Maintain department standards, comply with legal obligations and store policies, and manage workload.

Job description

Morrisons in Worthing is seeking an Online Team Leader to coordinate a busy team responsible for online order picking, packing and ready-on-time despatch. You will coach colleagues, streamline processes and build cross-functional relationships across the store to maintain high customer service levels.

The role requires hands-on leadership, strong organisation, and the ability to keep daily operations compliant and efficient.