Online Team Leader: Fulfillment & Customer Service Lead

Morrisons; Spalding; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous holiday entitlement

15% discount in our supermarkets and 7

Additional 10% discount card for a f r

Career progression and Leadership Scho

Free parking

Healthcare / Wellbeing benefits

Descripción de la vacante

Morrisons is seeking an Online Team Leader to coordinate our team of colleagues, ensuring every online order is picked, packed and ready on time. You’ll coach the team, streamline processes, and build cross-functional relationships across the store to keep customer service levels high.

You’ll lead with a customer-first mindset, monitor order routines, manage workload, and drive performance while maintaining safety and compliance.

Formación

• Experience in leading a team and coordinating staff.
• Strong coaching and communication abilities.
• Understanding of online order processing and store operations.

Responsabilidades

• Lead your team to ensure every online order is picked, packed and ready on time.
• Coach colleagues, streamline processes and build cross-functional relationships.
• Analyse department data to identify opportunities and improve performance.
• Maintain high standards of safety, legality and workload management.

Descripción del empleo

Morrisons is seeking an Online Team Leader to coordinate our team of colleagues, ensuring every online order is picked, packed and ready on time. You’ll coach the team, streamline processes, and build cross-functional relationships across the store to keep customer service levels high.

You’ll lead with a customer-first mindset, monitor order routines, manage workload, and drive performance while maintaining safety and compliance.