Online Operations Manager

Asda Stores Ltd; Burgh Heath; In loco; GBP 40.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Colleague discount

Bonus scheme

Electric car scheme

Eye test

Asda services discounts

Company pension

Wellbeing support

Inclusion networks

Parental leave

Recognition programme

Descrizione del lavoro

Asda Stores Ltd in Burgh Heath is seeking an Online Manager to run the in-store online operation, keep vans on the road and customers happy. You’ll lead the online shrink agenda with data‑led decisions and ensure the picker and driver rota supports high picking accuracy.

You will drive strategy into action, coach your team, and foster a can-do culture that delivers availability, service and value. The role requires flexibility to work days, weekends and evenings.

Competenze

• Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
• Operational knowledge on Online retail environment.
• Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Strong organisational skills and great customer service.

Mansioni

• Manage the day-to-day online operation in store.
• Validate picker and driver resource through effective rota planning.
• Drive strategy into action with trading activity on the shopfloor.
• Lead and coach the team to improve routine processes and customer service.
• Balance online availability, shrink, and customer satisfaction.

Descrizione del lavoro

Asda Stores Ltd in Burgh Heath is seeking an Online Manager to run the in-store online operation, keep vans on the road and customers happy. You’ll lead the online shrink agenda with data‑led decisions and ensure the picker and driver rota supports high picking accuracy.

You will drive strategy into action, coach your team, and foster a can-do culture that delivers availability, service and value. The role requires flexibility to work days, weekends and evenings.