Online Store Manager: Lead Team, Availability & Service

ASDA; Minworth; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Colleague discount

Bonus scheme

Electric car scheme

Eye test

Pension

Wellbeing support

Inclusion networks

Parental leave

Counselling support

Job summary

ASDA is seeking an Online Manager to run the in-store online operation in Minworth. You will engage and manage a team, ensure vans are on the road and customers remain satisfied through structured processes and data-driven decisions.

The role focuses on online shrink, rota planning, and improving picking accuracy while maintaining high service standards. A proactive leader with a passion for retail excellence will thrive.

Qualifications

• Experience leading teams in a complex online retail environment.
• Strong customer service focus with ability to coach others.

Responsibilities

• Oversee day-to-day online operation within the store.
• Lead scheduling and rota planning for online team.
• Drive accuracy in picking and driver resource to ensure reliable delivery and service.

Skills

Leadership

Team supervision

Online retail knowledge

Customer service

Job description

ASDA is seeking an Online Manager to run the in-store online operation in Minworth. You will engage and manage a team, ensure vans are on the road and customers remain satisfied through structured processes and data-driven decisions.

The role focuses on online shrink, rota planning, and improving picking accuracy while maintaining high service standards. A proactive leader with a passion for retail excellence will thrive.