Online Manager: Lead Store Online Ops & Team Growth

Asda; Lancashire; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus scheme

Company pension

Wellbeing support

Job summary

Asda is seeking an Online Manager to drive the day-to-day online operation in-store, ensure vans run smoothly and customers stay happy.

You’ll lead the online shrink agenda with structured processes and data-led decisions, validating picker and driver resources through effective rota planning to maintain accuracy.

Focus on strategy execution on the shopfloor, coaching your team to improve routines, and delivering great availability and customer service with pride.

Qualifications

• Team leadership experience.
• Ability to plan and manage rosters.
• Data-led decision making in retail operations.
• Strong customer service orientation.

Responsibilities

• Plan and execute online trading activity on the shopfloor.
• Lead and coach the team to improve routines and processes.
• Drive pick accuracy and reduce online shrink through effective rota planning.
• Use data to validate picker and driver resources for the store.

Skills

Team leadership

Rota planning

Data-driven decisions

Customer focus

Operational excellence

Job description

Asda is seeking an Online Manager to drive the day-to-day online operation in-store, ensure vans run smoothly and customers stay happy.

You’ll lead the online shrink agenda with structured processes and data-led decisions, validating picker and driver resources through effective rota planning to maintain accuracy.

Focus on strategy execution on the shopfloor, coaching your team to improve routines, and delivering great availability and customer service with pride.