Online Store Operations Lead
asda
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Asda Plymouth is seeking an Online Manager to lead the day‑to‑day in-store online operation, keep the team engaged, vans on the road and customers happy.
You will own the online shrink agenda with structured processes and data‑led decisions, and validate picker and driver resource through effective rota planning to drive picking accuracy and consistency in the online service. Experience in fast-paced retail and a track record of developing and coaching teams is essential.
Qualifications
- Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
- Operational knowledge on Online retail environment.
- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
- Experience developing teams and managing change through leadership and building resilience.
- Strong organisational skills and great customer service.
- Flexibility to work a range of shifts, including weekends and evenings.
Responsibilities
- Lead the online operation in-store and keep the team engaged.
- Ensure vans are on the road and customers are happy.
- Drive online shrink reduction with structured processes and data‑led decisions.
- Plan rotas to optimise picker and driver resources and improve picking accuracy.
Skills
Job description
Asda Plymouth is seeking an Online Manager to lead the day‑to‑day in-store online operation, keep the team engaged, vans on the road and customers happy.
You will own the online shrink agenda with structured processes and data‑led decisions, and validate picker and driver resource through effective rota planning to drive picking accuracy and consistency in the online service. Experience in fast-paced retail and a track record of developing and coaching teams is essential.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
