Online Delivery Operations Lead

Sainsbury's Limited; Belfast City District; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food and hot drinks

Pension match

Share scheme

Wellbeing support

Colleague networks

Cycle to Work

Gym membership offers

Job summary

Sainsbury's Limited in West Belfast is seeking a Lead Online Manager to direct the online delivery operation of the supermarket, taking accountability for every delivery to arrive on time so customers get what they need.

You'll lead a team of managers in a fast-paced, KPI-driven environment, review data for compliance, plan around key trading events, and coach colleagues to uphold high standards and efficiency across the store.

Qualifications

• Experience of managing managers in a fast-paced, performance‑driven environment.
• Strong data interpretation skills for KPI tracking and decision making.
• People management including scheduling, training, performance and disciplinaries.

Responsibilities

• Direct a small team of managers to deliver the online delivery operation of the supermarket, ensuring on-time deliveries for customers.
• Review data and ensure compliance with processes and procedures in a fast-paced KPI environment.
• Plan for upcoming key trading activities by coordinating with store leadership.
• Overnight store leadership with accountability for standards and efficiency across the store.
• Lead and coach the team through performance management and employee relations activities.

Job description

Sainsbury's Limited in West Belfast is seeking a Lead Online Manager to direct the online delivery operation of the supermarket, taking accountability for every delivery to arrive on time so customers get what they need.

You'll lead a team of managers in a fast-paced, KPI-driven environment, review data for compliance, plan around key trading events, and coach colleagues to uphold high standards and efficiency across the store.