Online Assistant

Morgan & Quinn Ltd; Goole; On-site; GBP 20,000 - 28,000; Full time

Job summary

A local business in Goole is seeking an Online Assistant for an on-site role to support daily operations and enhance online sales. The ideal candidate will manage data entry, assist with customer inquiries, and maintain office procedures. Strong communication skills and proficiency in Microsoft Office are essential. The position can be full-time or part-time, offering a chance to develop administrative expertise in a professional setting. Employee discount is included as a perk.

Benefits

Employee discount

Qualifications

• Previous experience in a retail or sales environment is a plus.
• Proven office experience with a strong understanding of administrative procedures.
• Experience with data entry and clerical tasks in a fast-paced environment.

Responsibilities

• Manage and maintain accurate data entry across multiple platforms.
• Assist with general administrative tasks such as filing, photocopying, and organising documents.
• Handle incoming calls with professional phone etiquette.

Skills

Strong Communication and Customer Service skills

Proficiency in using online sales platforms

Strong organizational skills

Ability to multitask efficiently

Tools

Microsoft Office (Word, Excel)

Job description

Job Overview

We are seeking an Online Assistant on‑site role located in Goole. The Online Assistant will be responsible for supporting day-to-day operations, including market research, customer interactions, and online sales. The role involves assisting with inquiries, providing excellent customer service, managing online sales platforms, and contributing to sales and marketing efforts to enhance the company’s reach and success.

We are seeking a proactive and organised Assistant to support our administrative team. This role offers an excellent opportunity for individuals with office experience and strong computer skills to contribute to the smooth operation of our organisation. The successful candidate will be responsible for handling various clerical duties, ensuring efficient workflow, and providing exceptional support to team members. This paid position is ideal for someone eager to develop their administrative expertise within a professional environment.

Responsibilities

• Manage and maintain accurate data entry across multiple platforms
• Assist with general administrative tasks such as filing, photocopying, and organising documents.
• Handle incoming calls with professional phone etiquette, directing enquiries appropriately
• Ensure the organisation’s records are up-to-date and easily accessible.
• Collaborate with team members to improve office procedures and workflows.

Qualifications

• Strong Communication and Customer Service skills to effectively engage with clients and resolve queries
• Proficiency in using online sales platforms and digital tools is desirable
• Strong organizational skills and the ability to multitask efficiently
• Previous experience in a retail or sales environment is a plus
• Ability to work collaboratively in a fast-paced on-site environment

Requirements

• Proven office experience with a strong understanding of administrative procedures.
• Proficiency in computer skills, including Microsoft Office (Word, Excel)
• Experience with data entry and clerical tasks in a fast-paced environment.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Strong typing skills with attention to detail.
• Good communication skills, both written and verbal, demonstrating professional phone etiquette.
• Ability to work independently as well as part of a team in a busy office setting.

Job Types: Full-time, Part-time

Benefits

• Employee discount

Work Location: In person