On Site Service Manager

Sunbelt Rentals UK & Ireland; Northampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading equipment rental provider is seeking a Service Manager to join their team in Northampton. This role involves managing onsite operations to ensure compliance with company policies while driving sales and delivering excellent customer service. Successful candidates should have strong management skills, relevant experience, and a commitment to health and safety standards.

Benefits

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Pension scheme

Qualifications

• Experience in a management position, preferably in a service-oriented industry.
• Strong communication skills to manage customer relationships effectively.
• Knowledge of health and safety regulations in the workplace.

Responsibilities

• Manage all operations at the onsite depot.
• Ensure compliance with company policies and procedures.
• Drive sales and improve customer satisfaction.

Skills

Management skills

Customer service

Compliance knowledge

Health and Safety awareness

Sales driving

Job description

Overview

We have a fantastic opportunity for a Service Manager to join the Sunbelt Rentals Team.

In the role of Service Manager you will be based on our on site depot at EKFB and will manage all areas and aspects of a busy shop centre, driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for:-

• Supporting with the management of the onsite depot line with Company policies to maximise the performance
• Ensuring compliance with Company’s contract administration procedures
• Driving shop sales
• Deliver an excellent service to all customers
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring that the quality of customer care/service and products provided reflect the highest levels of excellence
• Processing on/off hire within the site
• Day to day organising of transport, stock control and procurement
• Opening and closing of the site each day

There will also be a requirement to attend EKFB site management meetings, these could happen outside of usual trading hours.

What can we offer you in return?You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.