On-Site Reception & Guest Experience Lead (Part-Time)

Jones Lang LaSalle Incorporated; East Hagbourne; Vor Ort; GBP 12.000 - 17.000; Teilzeit

Zusammenfassung

Jones Lang LaSalle Incorporated in the United Kingdom is seeking a Receptionist for a part-time role (Tuesday, Wednesday and Thursday) at our on-site Oxfordshire office. You will deliver an exceptional customer service experience and support the Facilities team.

The role covers visitor management, meet & greet, bookings, safety briefings and coordination with the front of house team. Strong communication, reliable presence and basic IT skills are essential.

Qualifikationen

• Strong customer services skills in a high profile environment.
• Confident and authoritative self-image for service delivery.
• Proactive problem solving to exceed customer expectations.
• Ability to memorise names and recognise details.
• Experience using reception software and hotel reservations systems.

Aufgaben

• Provide an exceptional customer service experience to site residents and guests.
• Greet guests courteously and anticipate their needs.
• Register guests efficiently and explain safety procedures.
• Manage reception absences to keep desk staffed.
• Prepare and distribute weekly/monthly reports.
• Administer bookings for meeting rooms and inductions.
• Maintain security and H&S practices at the reception.

Kenntnisse

Customer service

Professional image

Problem solving

Memorise names

Computer skills

Team player

Tools

Hotel reservation system

Jobbeschreibung

Jones Lang LaSalle Incorporated in the United Kingdom is seeking a Receptionist for a part-time role (Tuesday, Wednesday and Thursday) at our on-site Oxfordshire office. You will deliver an exceptional customer service experience and support the Facilities team.

The role covers visitor management, meet & greet, bookings, safety briefings and coordination with the front of house team. Strong communication, reliable presence and basic IT skills are essential.