Reception & Visitor Experience Coordinator (Onsite)

Jones Lang LaSalle Incorporated; Essex; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Receptionist to be the first point of contact for staff, contractors and visitors at our site-based Facilities Management team at Chesterford Research Park, Building 200, Little Chesterford, Cambridge.

The role operates 12:30 PM to 5:00 PM, Monday to Friday, onsite, requiring strong customer service, professional communication, and the ability to coordinate with facilities management for security and safety compliance.

Qualifications

• Front-of-house experience is desirable for first point of contact roles.
• Excellent communication and interpersonal skills are required.
• Strong organizational and multitasking capabilities in a fast-paced environment.
• Professionalism with attention to detail and customer service focus.

Responsibilities

• Greeting visitors, managing sign-ins, issuing security passes, and directing phone calls.
• Maintaining confidentiality, data accuracy, and reception area standards.
• Supporting Health & Safety and security compliance for JLL and client.
• Covering reception colleagues during leave/sickness; arranging taxi bookings.

Skills

Strong communication

Organizational abilities

Multitasking abilities

Customer service focus

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Jones Lang LaSalle Incorporated seeks a Receptionist to be the first point of contact for staff, contractors and visitors at our site-based Facilities Management team at Chesterford Research Park, Building 200, Little Chesterford, Cambridge.

The role operates 12:30 PM to 5:00 PM, Monday to Friday, onsite, requiring strong customer service, professional communication, and the ability to coordinate with facilities management for security and safety compliance.