Receptionist

JLL; Essex; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Receptionist to be the first point of contact for staff, contractors and visitors at our site-based Facilities Management team at Chesterford Research Park, Building 200, Little Chesterford, Cambridge.

The role operates 12:30 PM to 5:00 PM, Monday to Friday, onsite, requiring strong customer service, professional communication, and the ability to coordinate with facilities management for security and safety compliance.

Qualifications

• Front-of-house experience is desirable for first point of contact roles.
• Excellent communication and interpersonal skills are required.
• Strong organizational and multitasking capabilities in a fast-paced environment.
• Professionalism with attention to detail and customer service focus.

Responsibilities

• Greeting visitors, managing sign-ins, issuing security passes, and directing phone calls.
• Maintaining confidentiality, data accuracy, and reception area standards.
• Supporting Health & Safety and security compliance for JLL and client.
• Covering reception colleagues during leave/sickness; arranging taxi bookings.

Skills

Strong communication

Organizational abilities

Multitasking abilities

Customer service focus

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Position: Receptionist
Job Type: Fulltime (Onsite)
Location: Chesterford Research Park, Building 200, Little Chesterford, Cambridge, CB10 1XL
Working Hours: 12:30 PM to 5:00 PM (Monday to Friday)

Summary: This role serves as the first point of contact for staff, contractors, and visitors at a site-based Facilities Management team, ideal for candidates with front-of-house experience seeking growth in a fast-paced, customer-facing environment undergoing rapid expansion.

Key Responsibilities:

• Greeting visitors, managing sign-ins, issuing security passes, and directing phone calls
• Maintaining confidentiality, data accuracy, and reception area standards
• Supporting Health & Safety and security compliance for JLL and client
• Covering reception colleagues during leave/sickness; arranging taxi bookings
• Assisting Facilities Manager with general tasks and escalations

Key Skills Required:

• Strong communication, organizational, and multitasking abilities
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Customer service focus with professionalism and attention to detail
• Flexibility to adapt to operational needs and working hours