Office Services / Facilities Manger

Taylor James Resourcing; London; On-site; GBP 80,000 - 90,000; Full time

Job summary

A leading financial services organisation in London is seeking an experienced Office Services / Facilities Manager to oversee operations across its City of London office and smaller overseas locations. The role includes managing lease, accommodation, building management, and ensuring compliance with health and safety regulations. Candidates should have experience in facilities management within regulated environments and preferably hold a BIFM or IWFM qualification. The role offers a salary range of £80,000 - £90,000 per annum.

Qualifications

• Experience in Office Services and Facilities management within a financial services or similarly regulated environment.
• Ability to manage multiple locations.
• Preferably BIFM or IWFM qualification.

Responsibilities

• Responsible for all aspects of lease, accommodation and building management.
• Maintain the Office Services Plan and deliver agreed objectives.
• Manage building services and soft services including reception and cleaning contracts.

Skills

Office Services Management

Facilities Management

Health and Safety Compliance

Budget Management

Vendor Management

Education

BIFM or IWFM qualification

Job description

Overview

Office Services / Facilities Manager role within a leading financial services organisation. The main focus will be the City of London office, with responsibility for a number of smaller overseas offices. The role requires an experienced facilities professional, preferably with BIFM or IWFM qualification.

Responsibilities

• Responsible for all aspects of lease, accommodation and building management.
• Maintain the Office Services Plan, procedures and deliver the agreed objectives.
• Ensure Environmental, Social and Governance (ESG) strategy is supported.
• Manage the building services contract including maintenance of mechanical and electrical services, repairs and records.
• Manage building services including sanitary ware, vending machines, cleaning contracts, security systems, door access control and alarms, in-house maintenance, and internal decoration.
• Manage all soft services including the telephone switchboard, reception, post room services, storage and archiving, waste management and recycling.
• Manage and maintain all meeting rooms.
• Ensure a safe and secure working environment, manage all aspects of health and safety in compliance with the Health and Safety at Work Act 1974.
• Lead Facilities’ Business Continuity management / Operational Resilience for all office locations.
• Be the point of contact for fire alarm activation, or premises intrusion; attend the office out of hours if required.
• Perform desk space audits and optimise space utilisation; plan and project manage desk moves, reorganisation, redecoration, office repairs and relocations.
• Monitor and maintain Key Risk Indicators in accordance with the Risk Register.
• Liaise with Operations Management / Sourcing for all service contracts, ensuring governance arrangements are completed and approved by appropriate parties.
• Manage the procurement, stock and storage for office supplies, stationery, furniture, and office equipment (other than IT equipment) and liaise with suppliers.
• Responsible for the annual Office Services and Catering budgets; monitor quarterly spend and maintain spend within the budget.
• Authorisation of Office Services and Catering invoices and resolution of queries relating to the invoices.
• Oversight of the catering and reception services outsourced providers.
• Management of the catering function, including compliance with The Food Safety Act 1990.
• Lead and manage the staff delivering facilities services, catering, reception, and postal services.

Requirements

• Experience in Office Services and Facilities management within a financial services or similarly regulated environment.
• Preferably BIFM or IWFM qualification.
• Ability to manage multiple locations (City of London focus with overseas offices).

Details

• Location: London
• Type: Permanent
• Salary: £80,000 - £90,000 per annum
• Sector: ADMINISTRATION