Office-Based Sales Account Manager — Immediate Start

Confidential; Erith; On-site; GBP 25,000 - 31,000; Full time

Job summary

Confidential in the United Kingdom is seeking a Sales Account Manager to grow and retain existing customer accounts. The role is permanent, office-based, 9am-5pm, with a driver preferred due to location in Erith.

Salary is £28,000 per year plus commission, with an immediate start available. You will handle inbound calls, acquire new customers, manage accounts, negotiate prices, and maintain data in Excel, ensuring compliance and high service standards.

Qualifications

• Proven experience in acquiring new customers.
• Strong account management and retention focus.
• Excellent negotiation and problem-solving skills.
• Data entry proficiency and familiarity with Excel.
• Understanding of compliance and IT systems.

Responsibilities

• Sales Calls: Handle inbound sales calls from the existing customer base with the aim of cross-selling relevant products.
• New Customer Acquisition: Identify and secure new customers while growing relationships.
• Account Management: Maintain relationships and present tailored solutions to meet needs.
• Negotiation: Work within authority to negotiate prices and close deals.
• Customer Service Excellence: Interact with customers professionally to exceed expectations.
• Market Awareness: Monitor competitor activity and trends; record insights in Excel.
• Issue Resolution: Log and respond to inquiries and complaints promptly.
• Data Entry and Compliance: Keep accurate records of customer interactions per data protection rules.
• Product Knowledge: Develop understanding of products and services to fill knowledge gaps.

Skills

New customer acquisition

Account management

Negotiation

Customer service

Tools

Excel

Job description

Confidential in the United Kingdom is seeking a Sales Account Manager to grow and retain existing customer accounts. The role is permanent, office-based, 9am-5pm, with a driver preferred due to location in Erith.

Salary is £28,000 per year plus commission, with an immediate start available. You will handle inbound calls, acquire new customers, manage accounts, negotiate prices, and maintain data in Excel, ensuring compliance and high service standards.