Sales Account Managerfull Timepermanent

First Recruitment Services; Horsham; On-site; GBP 25,000 - 42,000; Full time

Job summary

First Recruitment Services Ltd. is seeking an Account Manager to own a portfolio of customers, handling enquiries, preparing quotations and driving account growth from Henfield, UK.

You will build strong relationships, deliver a responsive service, and identify opportunities for upselling and cross-selling to achieve sales targets while coordinating with internal teams and participating in events as required.

Qualifications

• Previous experience in an Account Manager, Internal Sales, Sales Executive, Business Development or Customer Account role
• Ability to achieve targets and KPIs
• Strong customer service and relationship management skills
• Excellent verbal and written communication skills
• Good organisational and time-management abilities
• Self-motivated and proactive approach to work
• Ability to work effectively within a team environment

Responsibilities

• Manage a portfolio of existing customer accounts
• Build strong relationships with customers and maintain regular contact
• Handle inbound enquiries, quotation requests and orders
• Prepare and issue accurate quotations
• Follow up on quotations and sales opportunities to maximise conversion
• Identify opportunities for upselling and cross-selling products
• Develop dormant and low-spend accounts to increase revenue
• Make proactive outbound warm calls to existing customers
• Resolve customer queries relating to products, pricing and deliveries
• Work closely with internal departments to ensure excellent customer service
• Support the achievement of individual, team and company sales targets
• Attend some customer meetings, trade events and industry exhibitions when required

Job description

As an Account Manager, you will take ownership of an allocated portfolio of customers, managing enquiries, developing existing accounts and identifying opportunities to increase sales. You will be a key point of contact for customers, ensuring they receive a responsive and professional service while helping drive business growth.

Duties and responsibilities include:

• Manage a portfolio of existing customer accounts
• Build strong relationships with customers and maintain regular contact
• Handle inbound enquiries, quotation requests and orders
• Prepare and issue accurate quotations
• Follow up on quotations and sales opportunities to maximise conversion
• Identify opportunities for upselling and cross-selling products
• Develop dormant and low-spend accounts to increase revenue
• Make proactive outbound warm calls to existing customers
• Resolve customer queries relating to products, pricing and deliveries
• Work closely with internal departments to ensure excellent customer service
• Support the achievement of individual, team and company sales targets
• Attend some customer meetings, trade events and industry exhibitions when required

Experience, skills and competencies required:

• Previous experience in an Account Manager, Internal Sales, Sales Executive, Business Development or Customer Account role
• Ability to achieve targets and KPIs
• Strong customer service and relationship management skills
• Excellent verbal and written communication skills
• Good organisational and time-management abilities
• Self-motivated and proactive approach to work
• Ability to work effectively within a team environment

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Sales Account ManagerFull Time Permanent Henfield, UK