Office Administrator/Receptionist

Persimmon Homes; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK housebuilder is looking for an Office Administrator/Receptionist to join their Eastleigh office. This position involves providing administrative support to the Customer Care team while managing reception duties. The ideal candidate will have strong communication skills, previous experience in an administrative role, and be computer literate in various software packages. The role comes with competitive benefits including a company car and bonus opportunities, promoting a supportive and inclusive working environment.

Benefits

Competitive salary

Company car/Car allowance

Life Cover & Contributory Pension

Bonus

Employee Benefits Platform

Commitment to diversity and inclusion

Qualifications

• Previous experience as Administrator / Receptionist, ideally a customer care background.
• Flexibility for cover in the job share part with morning receptionist.
• Ability to be well organised.

Responsibilities

• Provide administrative support to the Customer Care team.
• Perform general reception duties including managing visitor interactions.
• Coordinate meeting room bookings and deliveries.

Skills

Good written and verbal communication skills

Excellent telephone manner

Proactive and personable manner

Self-motivated with high attention to detail

Team player

Tools

Microsoft Word

Excel

Power Point

Outlook

Job description

Job Title: Office Administrator/Receptionist

Location: Eastleigh, SO18

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as an Office Administrator/Receptionist and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.

At Persimmon, We Don't Just Build Homes — We Build Careers. When You Join Us As a Office Administrator/Receptionist, You'll Benefit From

• Competitive salary
• Company car/Car allowance
• 5* housebuilder – Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Bonus
• Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
• Committed to diversity, inclusion, and empowering your development

What is the role?

This is an exciting opportunity for an Office Administrator / Receptionist to work in our South Coast office based in Eastleigh.

The purpose of the role is to provide administrative support, primarily to our Customer Care team, but also other general admin duties. In the afternoons, whilst still carrying out the admin duties, you will need to ensure all calls are answered in a professional and timely manner and that paperwork in relation to Persimmon departments and regional offices are sorted and distributed effectively and efficiently.

The Role Will Include

• Working between the hours of 9.00am – 5.00pm Monday to Friday (one hour for lunch), you will operate as an Office Administrator for the customer care team between 9am - 12pm and as a Receptionist between 1pm- 5pm while still being able to carry out admin duties.
• To provide and perform general administration support to our customer care team
• General reception/switchboard duties in the afternoons including, ensuring the reception area is presentable and visitors are dealt with quickly and efficiently.
• Receipt and co-ordination of deliveries to relevant departments ensuring that they are notified and to facilitate prompt collection.
• Responsibility for allocation, booking and co-ordination of meeting rooms.
• Cover morning receptions holidays and on the odd occasion sickness leave

What we need from you?

• Good written and verbal communication skills
• Excellent telephone manner
• Previous experience as Administrator / Receptionist, ideally a customer care background
• A proactive and personable manner
• Flexibility for cover in the job share part with morning receptionist
• Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
• Ability to be well organised, self-motivated with high attention to detail
• To be a team player