Office Administrator and PA to Founding Director

Institute for Arts Therapy & Education; Greater London; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A prestigious therapy training institution in London is seeking a part-time Office Administrator. This role involves handling inquiries, providing administrative support to the Founding Director, and ensuring office upkeep. Ideal candidates will have excellent interpersonal skills, proficiency in Microsoft Office, and the ability to multitask effectively. A degree is preferable but not essential. Applications with CVs and cover letters are welcome.

Qualifications

• Experience of multitasking in an office-based environment.
• Proficient in using databases.
• Ability to understand various complexities of different courses.

Responsibilities

• First point of contact for enquiries by phone or email.
• Provide administrative support to the Founding Director.
• Ensure maintenance and upkeep of the office environment.

Skills

Multitasking in an office environment

Strong written and spoken English

Excellent interpersonal skills

Proficient in Microsoft Office 365

Understanding of course complexities

Education

Degree (preferable but not essential)

Tools

Microsoft Office 365

Databases

Job description

The Institute for Arts in Therapy & Education (IATE) is one of London's most prestigious independent therapy training institutions, with over 30 years of standing. The organisation has recently moved to Sugar House Island, Stratford, E15, to beautiful and bespoke premises.

This is a part-time role, five mornings a week. Office based for four days in Stratford, with Wednesdays working remotely. This is a pivotal role within the administrative team, with responsibility for office oversight, administrative duties to the Founding Director and COO and providing ad hoc support to academic colleagues.

Duties and Responsibilities

The Office Administrator is the first point of contact for all initial enquiries, whether by phone or by email, and will take initiative to triage these enquiries to other staff members as appropriate. A thorough understanding of IATE's training offer will be required.

They will offer administrative and academic support to the Founding Director in terms of preparing lecture notes and then designing as PowerPoint slides. Administrative duties will include facilitating travel arrangements, conducting academic research and ensuring all paper-based materials are prepared for designated lecture dates. They will also be responsible for minute taking for senior level management and Board meetings. An ability to prioritise varying work demands is important.

They will have access to IATE's website and be able to make minor adjustments to content and text, as instructed by management.

They will ensure maintenance and upkeep of the office environment in terms of ordering supplies and responding quickly to any urgent office requirements such as the fixing of equipment (e.g. printers). The Office Administrator will need to ensure the office is well-stocked at all times.

Person Specification

The candidate will need experience of multitasking in an office-based environment, and have excellent interpersonal skills and strong written and spoken English. They will need to be proficient in using databases, Microsoft Office 365 and an ability to understand the various complexities of the different courses that IATE offers. It is also recommended that the person in role uses AI appropriately and for certain tasks where it can optimise efficiency.

Qualifications/Affiliations

A degree is preferable but not essential. What is most important is a willingness to work as a team player and an ability to prioritise work load efficiently.

How to Apply

Please send your CV, with cover letter by an email via the button below stating how you are qualified and experienced to do this role.