Ocean Import Coodinator

White Recruitment Construction; Birmingham; On-site; GBP 35,000; Full time

Job summary

A recruitment agency in the construction sector is seeking an Ocean Import Coordinator in Birmingham. The successful candidate will ensure smooth international shipments and provide outstanding support throughout the freight journey. Responsibilities include booking freight, managing customer relations, and handling import documentation. Applicants should have knowledge of ocean freight operations and experience with a UK-based freight forwarding company. This position offers a salary of £35,000 along with multiple employee benefits.

Benefits

£35k annual salary

Bonus paid

Health care cash plan

Accredited 'Great Place to Work Award'

Retail discounter cash plan

Regular team social events

25 days holiday

Free electric car charging at the office

Full training suite to support your development

Responsibilities

• Book freight with approved carriers and shipping lines.
• Maintain strong customer relationships and provide fast, professional query resolution.
• Communicate with overseas agents and customers via email, phone, and online systems.
• Check and manage import documentation and pre-alerts.

Skills

Knowledge of ocean freight operations

Knowledge of freight import operations

Experience with a UK based Freight Forwarding company

Job description

Job Title: Ocean Import Coordinator

Salary: £35,000

Location: Birmingham

About the Role: We’re looking for a detail-driven and customer-focused professional to join our Ocean Import team. You’ll play a key role in ensuring international shipments move smoothly and customers receive outstanding support throughout the freight journey.

Responsibilities

• Book freight with approved carriers and shipping lines
• Maintain strong customer relationships and provide fast, professional query resolution
• Communicate with overseas agents and customers via email, phone, and online systems
• Check and manage import documentation and pre-alerts

Requirements

• Knowledge of ocean freight operations
• Knowledge of freight import operations
• Experience with a UK based Freight Forwarding company

Benefits

• £35k annual salary
• Bonus paid
• Health care cash plan
• Accredited “Great Place to Work Award”
• Retail discounter cash plan
• Regular team social events
• 25 days holiday
• Free electric car charging at the office
• Full training suite to support your development