Nortwest Staffing Manager

Sodexo; Lancashire; On-site; GBP 32,000; Full time

Job summary

A leading hospitality management company is seeking a Northwest Staffing Manager to oversee the casual workforce across Blackburn Rovers and Preston North End. The ideal candidate will manage the entire staffing lifecycle, from recruitment through to onboarding and training, ensuring teams are prepared for matchdays and events. You will also develop training programs and monitor labor costs, aiming to reduce agency reliance while fostering staff retention. Competitive salary and comprehensive benefits offered.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Health and wellbeing app

Sodexo Discounts Scheme

Retirement Plan participation

Qualifications

• Experience in staffing, resourcing or people operations role.
• Background in hospitality or large-scale venues is essential.
• Strong administrative and organizational skills.

Responsibilities

• Lead recruitment, selection and onboarding of casual catering employees.
• Coordinate and confirm staffing rotas and shift allocations.
• Manage staffing administration including training records and payroll.
• Create and deliver a Northwest training programme.

Skills

Staffing, resourcing, or people operations experience

Event and hospitality background

Training delivery confidence

Administrative and organizational skills

Excellent communication skills

MS Office proficiency

Job description

Northwest Staffing Manager, Blackburn Rovers & Preston North End

Location: Blackburn Rovers Ewood Park, Nuttall Street BB2 4JF (with travel to Preston North End)

Salary: £32,000 per annum + excellent benefits

Hours: 40 hours per week, 5 days out of 7

Job Introduction

At Sodexo Live!, we create memorable moments at iconic venues. We’re now looking for an experienced and people‑focused Northwest Staffing Manager to lead our casual workforce across Blackburn Rovers and Preston North End, ensuring our teams are trained, engaged and ready to deliver exceptional hospitality on matchdays and at events.

As a Northwest Staffing Manager you will take full ownership of the end‑to‑end staffing lifecycle for our casual catering teams; from attraction and recruitment through to onboarding, training, scheduling and payroll.

You will work closely with our Centre of Excellence, site Heads of Department, and operational teams to ensure the right people are in the right place at the right time, every time.

What You’ll Do

• Lead the recruitment, selection and onboarding of casual catering employees for matchdays and meetings & events.
• Coordinate, book and confirm all casual staffing rotas and shift allocations.
• Manage staffing administration including training records, payroll submissions and compliance documentation.
• Create and deliver a Northwest training programme, championing learning, development and service excellence.
• Support HODs with site‑based training and workforce planning.
• Manage matchday and event staff check‑in, arrivals and last‑minute changes.
• Monitor labour costs, produce accurate forecasts, and report actual spend vs budget.
• Drive staff retention, reducing agency reliance while maintaining strong supplier relationships.
• Promote Sodexo Live! as an employer of choice across the region.

What You Bring

• Experience in a staffing, resourcing or people operations role (essential).
• Background in events, hospitality or large‑scale venues.
• Confidence delivering training sessions and presentations to groups.
• Strong administrative and organisational skills with excellent attention to detail.
• A passion for service excellence and employee engagement.
• Excellent communication skills and the ability to build strong stakeholder relationships.
• Confidence using MS Office, particularly Excel.
• Flexibility to work around matchdays, events and peak operational periods.

What We Offer

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work‑related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24h virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A Death‑in‑Service benefit for colleagues who pass away whilst employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.

Equal Opportunity Statement

We are committed to being an inclusive employer. We are a force‑friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.