Night Shift Team Leader - Elevate Store Experience

Tesco; London Borough of Harrow; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Night premium £2.35/hr

Flexible working

Résumé du poste

Tesco is hiring for a Shift Lead Night position in London. You will lead the store team to deliver outstanding customer service, manage day-to-day operations, and step in for the Store Manager when required.

The role offers a night shift schedule with a premium and minimum weekly hours, plus opportunities to grow within a busy retail environment. Applicants should be 18 or over and ready to work in a fast-paced retail setting, building positive relationships with colleagues and customers alike.

Qualifications

• Leading the team to deliver a great in-store experience for customers.
• Coaching colleagues to maintain high service standards.
• Be the go-to person for day-to-day operational queries.

Responsabilités

• Lead the store team to deliver a great customer experience in-store.
• Work across all store areas and with colleagues to handle daily queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence with balanced, flexible decisions.
• Coach and give feedback to peers, modelling great service.
• Stay curious and seek opportunities to serve customers and the community.
• Be a strong role model with passion for great service and customer needs.

Connaissances

Team leadership

Customer service

Communication

Coaching

Description du poste

Tesco is hiring for a Shift Lead Night position in London. You will lead the store team to deliver outstanding customer service, manage day-to-day operations, and step in for the Store Manager when required.

The role offers a night shift schedule with a premium and minimum weekly hours, plus opportunities to grow within a busy retail environment. Applicants should be 18 or over and ready to work in a fast-paced retail setting, building positive relationships with colleagues and customers alike.