Night Shift Lead - Flexible Retail Team Coach

Tesco PLC; Greater London; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement 20 days

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Cycle-to-work

Uniform provided

Job summary

Tesco PLC in Greater London is seeking a Night Shift Lead to manage a in-store team and ensure a great customer experience during late hours. You will coordinate tasks, train colleagues, and handle day-to-day queries, keeping the store running smoothly.

This role offers guaranteed hours, a night premium, and opportunities for progression within our UK stores. Flexible hours and a welcoming, inclusive team culture are part of the package.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong service mindset with ability to guide colleagues.
• Clear communication and ability to inform the team.

Responsibilities

• Lead the team to deliver a great in-store experience.
• Operate across all store areas and handle day-to-day queries.
• Coach colleagues and model excellent service.
• Lead the store in the Manager's absence.
• Make flexible, balanced decisions and adapt to change.
• Foster inclusive relationships to support the team.
• Seek opportunities to improve customer, community and planet impact.

Skills

Team leadership

Customer service

Communication

Job description

Tesco PLC in Greater London is seeking a Night Shift Lead to manage a in-store team and ensure a great customer experience during late hours. You will coordinate tasks, train colleagues, and handle day-to-day queries, keeping the store running smoothly.

This role offers guaranteed hours, a night premium, and opportunities for progression within our UK stores. Flexible hours and a welcoming, inclusive team culture are part of the package.