Night Shift Lead – Retail, Inclusive Team, Flexible Hours

Tesco; Lancashire; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days + bankH

Flexible working from day one

Colleague discount 10% to 15%

Wellbeing support

Life assurance

Pension with employer contributions

Discounts, shares, cycle-to-work

Uniform provided

Job summary

Tesco Shift Leader – Nights at Greenfield Superstore, Lancashire, leads the night team to ensure a smooth, customer-focused operation and great service during late shifts.

You will coach colleagues, handle day-to-day queries, and step in for the Store Manager when required, while supporting store operations and maintaining an inclusive environment. The role offers flexible hours and progression opportunities within Tesco.

Qualifications

• Experience leading a team in a fast-paced retail setting.
• Strong communication and people skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Lead the store team during night shifts to deliver a great in-store experience.
• Deal with daily queries from colleagues and customers and resolve problems quickly.
• Coach colleagues and provide feedback to maintain service standards.
• Act as manager in charge during the Store Manager's absence and adapt to change.
• Maintain a friendly, inclusive environment and respond to customer needs.
• Support store operations across departments to ensure smooth running.

Skills

Team leadership

Communication

Customer service

Job description

Tesco Shift Leader – Nights at Greenfield Superstore, Lancashire, leads the night team to ensure a smooth, customer-focused operation and great service during late shifts.

You will coach colleagues, handle day-to-day queries, and step in for the Store Manager when required, while supporting store operations and maintaining an inclusive environment. The role offers flexible hours and progression opportunities within Tesco.