Night-Shift Field Service Technician — Installations

Focal Systems; Manchester; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Sick Leave

Job summary

Focal Systems is expanding its UK operations and seeking a dedicated Field Service Technician to complete installations for customers across the country. This role involves overnight work and travel to sites, with responsibility for the successful deployment and adoption of our system.

You must have a full UK driving licence, physical stamina, and proficiency with power tools. You will be expected to meet quality and speed KPIs while maintaining safety standards.

Qualifications

• Strong technical aptitude to diagnose and resolve hardware/software issues.
• Excellent communication with supervisors, customers and teammates.
• Detail-oriented to ensure installations meet specifications and quality standards.
• Excellent time management to meet tight deadlines and KPIs.

Responsibilities

• Install camera hardware including mounting, wiring and configuration.
• Respond promptly to installation requests and meet SLAs.
• Maintain records of installation work, parts used and time spent.
• Onboard/scanning products into the system.
• Operate power tools safely and efficiently.
• Adhere to safety protocols during visits.
• Collaborate with team to complete installations on time.
• Meet speed and quality KPIs consistently.
• Communicate progress and issues with supervisors and team.

Skills

Technical aptitude

Communication skills

Attention to detail

Time management

Willing to work nights/weekends

Tools

Power tools

Installation equipment

Job description

Focal Systems is expanding its UK operations and seeking a dedicated Field Service Technician to complete installations for customers across the country. This role involves overnight work and travel to sites, with responsibility for the successful deployment and adoption of our system.

You must have a full UK driving licence, physical stamina, and proficiency with power tools. You will be expected to meet quality and speed KPIs while maintaining safety standards.