Night-Shift Field Service Technician – Install & Deploy

Focal Systems; Preston; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Sick Leave

Job summary

Focal Systems is seeking a Field Service Technician in the UK to perform overnight installations at customer sites. This 6-month contract role requires 20 hours per week, driving between sites, and hands-on installation of our camera hardware with strict KPI targets.

You will ensure installs meet quality standards, maintain records, and collaborate with the team to meet SLAs while adhering to safety procedures and company policies.

Qualifications

• Proven Field Service Technician Experience: Previous experience in a field technician role, preferably in field service, installation, construction, or a related field.
• Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve hardware and software issues efficiently.
• Proficiency in using power tools and other installation equipment required for this type of role.
• Physical Stamina: Strong physical stamina to work on feet and perform physically demanding tasks for extended periods (up to 9 hours).
• Detail-Oriented: Excellent attention to detail to ensure maintenance work meets quality standards and adheres to specifications.
• Time Management: Ability to work well under pressure, meet tight deadlines, and ensure timely completion of assigned tasks.
• Communication Skills: Effective communication skills to liaise with supervisors, team members, and customers, providing updates on progress and addressing any issues encountered during installation visits.
• Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites as required.
• Ability to work nights and weekends.

Responsibilities

• Installation of camera hardware: mounting, connecting and configuring in accordance with company standards.
• Respond promptly to installation requests and ensure customer SLAs are met.
• Maintain accurate records of installation activities, including work performed, parts used, and time spent, using company-provided tools
• Onboarding/scanning products into the system.
• Operate power tools safely and efficiently to complete installations.
• Adhere to safety protocols and guidelines to minimize risks during installation visits.
• Work collaboratively with team members to ensure timely completion of installations.
• Maintain a high level of attention to detail to ensure installation tasks meet quality standards.
• Meet or exceed speed and quality KPIs consistently.
• Communicate effectively with supervisors and team members to provide updates on progress and address any issues or challenges encountered during store visits.
• Adhere to company policies and procedures at all times.

Skills

Field service experience

Technical aptitude

Power tools

Physical stamina

Detail oriented

Time management

Communication skills

Driver's license

Tools

Power tools

Job description

Focal Systems is seeking a Field Service Technician in the UK to perform overnight installations at customer sites. This 6-month contract role requires 20 hours per week, driving between sites, and hands-on installation of our camera hardware with strict KPI targets.

You will ensure installs meet quality standards, maintain records, and collaborate with the team to meet SLAs while adhering to safety procedures and company policies.