Night Security Concierge for Homeless Hostels

HHS Group; Newcastle upon Tyne; Presencial; GBP 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Employee discounts

Resumo da oferta

HHS Group is seeking a Night Concierge for a hostel in Newcastle upon Tyne. You will provide security and frontline customer service to residents, greeting guests and responding to inquiries during night hours.

Responsibilities include monitoring premises, handling security incidents, following fire and safety procedures, and assisting with light maintenance and cleaning tasks. DBS check required or willing to obtain one.

Qualificações

• Excellent customer service skills.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Experience in a security or customer service role is desirable.
• An enhanced DBS or willingness to be Enhanced DBS checked.

Responsabilidades

• Greeting and welcoming residents
• Answering phones and responding to inquiries
• Monitoring the security of the premises
• Managing and de-escalating Anti-Social Behaviour and calling the emergency services when required.
• Ensuring that all fire and safety procedures are followed.
• Assisting with the maintenance of the premises
• Building Welfare Checks
• Light Cleaning Duties

Conhecimentos

Customer service

Communication

Teamwork

Security experience

DBS check

Descrição da oferta de emprego

HHS Group is seeking a Night Concierge for a hostel in Newcastle upon Tyne. You will provide security and frontline customer service to residents, greeting guests and responding to inquiries during night hours.

Responsibilities include monitoring premises, handling security incidents, following fire and safety procedures, and assisting with light maintenance and cleaning tasks. DBS check required or willing to obtain one.