Night Safety & Resident Concierge (Student Housing)

Pertemps Newcastle; Bolton; On-site; GBP 17,000 - 24,000; Full time

Job summary

Unite Students is seeking a night-time Student Safety Team Member to join the Newcastle East site. You will provide front-line customer service to residents and visitors, patrol buildings, respond to incidents, and support a safe, welcoming environment across the property during night hours.

This role is full-time and temporary, with shifts from 8:00 PM to 7:00 AM and a pay rate of £15.04 per hour. You will work closely with the wider property team to deliver excellent service and contribute to

Qualifications

• Customer-focused approach and strong communication skills.
• Observational skills and ability to record information accurately.
• Willingness to patrol buildings and respond to incidents during night hours.

Responsibilities

• Provide welcoming and professional service to residents and visitors.
• Maintain a safe, secure environment across the property.
• Support resident engagement and contribute to a positive student community.
• Assist with property operations and ensure safety procedures are followed.
• Respond to incidents and escalate concerns when needed.
• Keep communal areas clean and well presented.
• Collaborate with the property team to deliver an excellent resident experience.

Skills

Communication

Customer service

Calm under pressure

Team player

Job description

Unite Students is seeking a night-time Student Safety Team Member to join the Newcastle East site. You will provide front-line customer service to residents and visitors, patrol buildings, respond to incidents, and support a safe, welcoming environment across the property during night hours.

This role is full-time and temporary, with shifts from 8:00 PM to 7:00 AM and a pay rate of £15.04 per hour. You will work closely with the wider property team to deliver excellent service and contribute to